Cyber threats are a reality for all businesses, enterprise and small alike. But what if the vulnerabilities are actually internal?

Richmond, VA – Simplicity VoIP, a Richmond-based VoIP and Hosted PBX provider, is pleased to announce the full deployment of its netsapiens VoIP platform to support the current unified communications (UC) portfolio of business phone solutions. Netsapiens, a Class 5 carrier-grade platform of UC technology for service providers, benefits single and multi-location small and medium businesses as well as large enterprises. This new VoIP platform will complement Simplicity VoIP’s existing communication offerings which include phones, equipment, internet connectivity, audio recording, and managed services.

On March 25, 2019, Richmond BizSense released its annual Generosity Inc. list recognizing philanthropic companies around the Richmond area. For the third year in a row, Simplicity VoIP (Comtel Managed Solutions) was acknowledged for its contributions and investments in the local community. Ranking 34th for 2018 giving, Simplicity reported an increase in giving over the prior year.

Organizations spend $1.5 trillion dollars a year, globally, on fixed and mobile telecom services.

Organizations spend $1.5 trillion dollars a year, globally, on fixed and mobile telecom services.

If reducing costs, enhancing efficiency, and boosting profitability are amongst the 2019 goals for your business, one area that you should be aware of is the true costs of telecom spending on your company.

If at the top of the list of your New Year’s resolutions is to save time and money, then read on! This blog will share with you a fast way to get back to focusing on growing your business and to leaving the complex arena of communications, security and cloud services to the experts – at no cost to you.

A common offering now through VoIP solution providers is access to a softphone. But what is this? Is it a special piece of hardware? How does it work? Read on for some answers to these questions as well as common benefits of softphone adoption.

When it comes to implementing Voice over IP (VoIP), two options compete: SIP trunking vs. hosted PBX. Often there is confusion between SIP trunking and hosted PBX.

As part of our ongoing series highlighting members of the Comtel and Simplicity VoIP team, this month, we sat down Shelton Copeland, one of our trusted team members. He has been affiliated with Comtel Communications for almost eleven years. Shelton has played a key role in our success as he has supported numerous enterprise accounts. For this blog post, we wanted to shine the spotlight on him and hear his perspectives about this ever-evolving industry first hand.