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Simplicity VoIP adds Professional Audio Services to Offering

Amy Humphreys
Simplicity VoIP adds Professional Audio Services to Offering

Locally-based On Hold Marketing chosen to become audio recording provider

Simplicity VoIP in its commitment to provide clients value-added services is pleased to announce the introduction of customized audio announcements. As a compliment to its business telephone solutions, Simplicity has entered into a relationship with Richmond based On Hold Marketing to offer customized professional audio services. Whether an organization needs a single recording or an entire schedule of recordings, On Hold Marketing’s experienced team of writers and voice talent is ready to help craft and record highly professional messages. Supported by the Simplicity VoIP Client Services team, message changes are always available and are easily managed by clients or the team itself.

“After reviewing the numerous benefits of custom crafted and professional recorded messages, we sought out a provider who could deliver the same excellent solutions and service that Simplicity VoIP is known for,” states Ben Humphreys, CEO. “Through our relationship with On Hold Marketing, we can easily offer this option as a standard part of our VoIP implementation process.”

“With 25 years of experience, Oh Hold has helped businesses nationwide with their auto attendant, voicemail greetings, queue announcements, and on hold messages and music,” shares Rich Moncure, On Hold Marketing’s President. “Research has shown that using professionally recorded custom messages, yields a wide range of benefits including reduced hang-ups and caller frustration, enhancement of a professional image, and the ability to present a business’s product benefits.”

“This innovative option will be part of our customer offering and be introduced during the pre-sales process,” says Mike Martin, operations manager for Simplicity VoIP. “Interested customers will have options - either purchase audio recordings as needed or opt to subscribe for initial recordings and then ongoing message updates, scriptwriting and audio management.”

For more information about our new customized audio recording offering - click here.

About Simplicity

Simplicity VoIP, owned and operated by Comtel Communications is based in Richmond, VA and provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience. Two distinct Class 5 geo-redundant VoIP platforms are offered in addition to fax-to-email, phones and equipment, and managed services. Named as Richmond’s 11th fastest growing company by Richmond BizSense, Simplicity VoIP’s key to success is its on-site service, installation and training supported 24/7/365 by a world-class client services team.

About On Hold Marketing

On Hold Marketing was one of the early pioneers of the On Hold Messaging industry.   It started as  a successful Richmond advertising agency in 1989 with experts in copywriting, then added experts in audio production and studio production.  Eventually, On Hold Marketing added experts in today’s evolving telephone technology and as a small but well rounded company, has become a leader in the industry.  The result is a team of 5 that has earned the loyalty of a national customer base of professional business and medical clients.


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