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Krissy Hopkins - Client Services Extraordinaire

Amy Humphreys

At Simplicity VoIP, one of our differentiators is customer service. Our client’s experiences are very important to us. Our US based team is available clients 24 hours a day for 365 days a year.

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5 Things You Can Do Right Now To Improve Customer Support

John May

We all know it: Customer Experience is and always has been one of the pillars of successful business. Happy customers become your biggest marketing assets. They provide genuine observations about your company to prospective customers, and your customers often try and up sell your company. They are better than any marketing team or sales effort. Armed with this knowledge, it would be wise to take a hard look at your customer support and ensure that they are providing the absolute highest quality services that they can to your customers. Your champion customers will spread the word of incredible customer service, and often that is the tipping point to convert a prospective customer into a closed deal. Here are 6 tasks you can do right now to improve customer support, and watch the new deals rain down. 

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