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Public vs. Private Cloud Q&A (Part One)

Pete Kraehmer

As businesses review the types of cloud offerings available, there are common questions that arise about the similarities and differences between the public and private clouds. In this two-part blog series, we will provide common questions and answers to these questions.

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How Safe Is VoIP Anyway?

Abbey Twining

In this day of hackers and cybercrime, business owners and executives alike may question what the safest platform is to use for their business communications. By the very design of VoIP and the utilization of the public internet to transmit voice packets, one must understand potential risks and weigh those against the many advantages offered. Rest assured, VoIP is a very safe option as long as proper precautions are implemented from the start to mitigate potential security risks.

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Hosted VoIP & UCaaS

Amy Humphreys

What is Hosted VoIP & UCaaS? This category goes by many names. The most popular seem to be Hosted VoIP (Voice over Internet Protocol) and now UCaaS (Unified Communications as a Service). Hosted VoIP is a cloud solution in which the service provider manages all VoIP equipment, servers (PBX), and services

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10 Reasons to Move Your Contact Center to the Cloud

Amy Humphreys

There are many benefits of moving your contact center to the cloud. Namely cost savings and the inflexible nature of on-premise solutions. To view the 10 top reasons, see the infographic below. 

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SD-WAN and its Benefits

Amy Humphreys

SD-WAN is an evolutionary approach to the WAN that offers a multitude of benefits when compared to traditional approaches including:

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Green IT - honoring Earth Day

Amy Humphreys

Yesterday, April 22nd, was Earth Day. People around the world come together every year on that day to celebrate our planet and raise awareness of ways that everyone can make a difference.

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Simplicity VoIP recognized on Generosity, Inc. List for 2nd Year

Amy Humphreys

On April 10, 2018, Richmond BizSense released its annual “2018 Generosity, Inc.” list recognizing philanthropic companies in the Richmond area. For the second year in a row, Comtel Managed Solutions, d.b.a. Simplicity VoIP was acknowledged for its contributions and investments in the local community. Out of 45 companies acknowledged, Simplicity was ranked 26 for 2017 giving - six spots higher than the prior year’s report. 

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Cloud Storage - Is it right for Your Business?

Amy Humphreys

With the abundance of secure data storage options available, you no longer need to keep years of data on-premise any more. Depending on your business needs, you can easily find a solution and provider to support your company’s goals and have access to your data as needed. Prices vary but there are affordable choices to match all budgets

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Infrastructure as a Service (IaaS) & Managed Hosting

Ben Humphreys

What is IaaS?

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The Agent Value Proposition

Amy Humphreys

There are many benefits to working with an agent when looking at telecom, IT and cloud services. When working with an agent, you will get better results, in less time, with less aggravation versus what you would have to do on your own. An agent does the work for you and continues to offer support throughout the entire process. It just makes sense to use an agent who the expertise and specializes in providing telecom solutions and support. 

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