Tami Landers: 20 Years and Beyond at Comtel Communications

Posted by Abbey Twining on Aug 29, 2017 12:58:15 PM

On July 7, 1997, Tami Landers joined Comtel Communications. Twenty years later, she crossed into her second decade with the company. If you ask Comtel’s leadership or her peers, Tami is not just an employee, but a part of the family. Ben Humphreys, CEO of Comtel Communications, has said that “he wouldn’t know what to do without her.” To honor Tami and celebrate her 20 years with Comtel, a company dinner in her honor was held on August 23, 2017 at Buckhead’s in Richmond, VA.

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Topics: Simplicity VoIP, comtel communications

10 Common VoIP Questions Answered

Posted by Michael Martin on Aug 24, 2017 11:09:00 AM

Effective communications are paramount to business success, which is why VoIP has grown in popularity over the years as an affordable phone system. VoIP stands for Voice over Internet Protocol. This technology has grown in leaps and bounds since its introduction in the 1990s. VoIP allows users to leverage the power of a broadband connection to make calls over the Internet. In fact, one of the best features of a VoIP system is its versatility. You will be able to make phone calls via handset, from your computer, or your smartphone. Unlike a traditional phone system, VoIP is an affordable solution that provides the flexibility and reliability that businesses need to succeed. 

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Topics: VoIP, data recovery

Meet Larry: Interview with a Simplicity VoIP Tech

Posted by Abbey Twining on Aug 21, 2017 10:57:00 AM

On-site support is often taken for granted by most VoIP companies – solutions are on-line purchases with drop-shipped products that a customer installs themselves . At Simplicity VoIP, our company was built with the customer experience as our first priority. Our technicians perform multiple on-site visits to ensure that each customer is taken care of and satisfied with their installation, training and support. To give you an insight on our white-glove service delivery and what our technicians do on site visits, we interviewed one of our own technicians, Larry.

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Topics: customer service, VoIP, onsite support, installation, technician, client support

Unified Communications for Business Saves Money & Boosts Efficiency

Posted by Ben Humphreys on Aug 17, 2017 9:17:00 AM

You may be preparing to move your company to a larger building and are now tasked with determining what kind of VoIP system would be suitable to meet the particular needs of your growing organization. Or, the aging phone system in your facility is proving to be a drag on your work force and fellow stakeholders are breathing down your neck to find a VoIP solution as soon as possible. 

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Topics: VoIP, cloud security, efficiency, unified communications, Collaboration, cost effective, features

How Does VoIP Work? What You Need to Know

Posted by Amy Humphreys on Aug 14, 2017 10:08:00 AM

For many business owners, phone systems are more than just another utility. They're literally the backbone of an organization in more ways than one. Phone systems are productivity enablers - they allow people to communicate and collaborate with one another in real-time. They allow you to establish, preserve and strengthen those essential relationships between your organization and your customers and so much more.

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Topics: VoIP, #internet, Collaboration, cost effective, scalable

3 Benefits of Working with a Telecom Agency

Posted by Pete Kraehmer on Aug 9, 2017 10:14:13 AM

In many ways, technology is something of a double-edged sword in terms of the modern business environment. On the one hand, it is absolutely a necessity in the digital era - you need telecom services and other solutions to empower your team, giving them the tools they need to collaborate, communicate and work on their own terms.

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Topics: customer service, telecom, agent, transparency, partner

VoIP Basics

Posted by Abbey Twining on Aug 7, 2017 1:00:00 PM

Schedule Your Free Network Assessment  

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Topics: VoIP, VoIP Basics, onsite support, cost effective, partner, moving

5 Advantages of VOIP You Can Read In 5 Minutes

Posted by Amy Humphreys on Aug 2, 2017 11:00:00 AM

So we've spoken about how VOIP can save you money, some basics about the technology, but we haven't really discussed the advantages of VOIP technology in a cohesive way. We're going to do just that, and for you busy readers out there, we're writing it to take less than 5 minutes of reading. So here goes. 

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Topics: VoIP, cost effective, scalable, reliable, hassle free, functionality

Does VoIP Slow Down My Business Internet?

Posted by Michael Martin on Aug 1, 2017 11:00:00 AM
The short answer is no.

But I bet you want to know why, or at least have facts to back up the claim that VOIP doesn't slow down your business Internet. VOIP, like anything else connected to the Internet, needs the ability to exchange packets of data between two locations, in real time. Some serious bandwidth hogs are Netflix, YouTube, or any sort of video streaming service as those require large amounts of available bandwidth because the files are larger. For example, a video that is 3.2gb requires more bandwidth (more 'room' to travel) to stream at 1080p than a video that is 2.8gp and is streaming at 720p. VoIP works in very much the same way. Depending on the voice quality, there are more bytes to be sent (negligible compared to video, though). VOIP is at a point where even the highest quality voice has a negligible impact on your internet speed.

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Topics: VoIP, #internet, bandwidth

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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