An essential to stay connected and-to maintain customer and employee relationships
Ben Humphreys

Recent Posts
Leadership and Communication in a Virtual World
Topics: Simplicity VoIP, CEO, remote worker, employees, support, community giving, communications, client services, providers, business continuity, knowledge base, solutions, Resources, COVID
What is IOT and How do you Improve Security?
As technology evolves, it is important to stay current. Often, we find out that we are utilizing a technology without realizing it or fully understanding its overarching reach. Today’s topic is IOT – the “Internet of Things”.
Topics: internet security, security
2018 State of Cloud & Data Protection Report
Topics: cloud benefits, cloud security, disaster recovery, thecloud, data, data center growth, data recovery solutions
President’s Club 2018 – Come join the Fun!
One of the greatest pleasures that I experience as a business leader is to see my team grow and achieve success. Over the years, we have introduced many different incentives and types of programs to build relationships between the members of our sales and client services teams. One of the most successful and therefore annually recurring events is the President’s Club trip.
Migration to the Cloud – What, Why and How to get Started
Businesses and enterprise executives are seriously evaluating the possibilities of moving some or all of their companies’ hardware and/or IT infrastructure to the cloud. There are many benefits from this migration, but in order to be efficient and to reduce possible work place disruptions and downtime, numerous considerations with regards to cloud environments and service delivery need to be contemplated.
Topics: thecloud, voip features, IT
Infrastructure as a Service (IaaS) & Managed Hosting
Topics: VoIP, voip features, aas
8 Questions to Ask When Assessing Telecom Billing
It is estimated that more than 10% of all telecom charges are made in error. As a business owner, you should be on the lookout for these errors to ensure no resources are wasted. While not always nefarious, when it comes to billing, telecom companies benefit financially from your confusion and lack of clarity. Before engaging in a contract or renewing with your provider, it is imperative that you understand the financial aspect of your telecom services.
Topics: VoIP, telecom audit, agent, partner, billing errors