Why Call Center VoIP Is Critical During the Holiday Season
On a normal day, 73 percent of customers say they’ll switch to a competitor after just one bad service experience. During the holidays, that margin for error nearly disappears.
Simplicity Blogs and News
The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature
Giving Thanks for Business SMS: Simplifying Communication for Teams and Customers with SMSPlus
This time of year, life runs on text messages.
Top VoIP Features That Boost Business Communication
Darling, let us be honest with ourselves. Traditional phone systems are relics of a drearier age:...
How Cloud Phone Services Prevent Downtime
There are plenty of things that go bump in the night, but for most businesses, the real fright...
Wireless Backup Solutions: Prevent Downtime and Protect Your Operations
Imagine your normal workday. The phones are ringing, the registers are busy, and your team is...
Too Many Apps Slowing Teams Down? Unified Communications Can Fix That
If you've ever felt like your team spends more time jumping between apps than actually working. . ....
How Simplicity's Collab 2.0 Video Conferencing Improves Hybrid Work Collaboration
There’s nothing like a video call to throw off a workday. Someone can’t find the link. Someone else...
Why Business VoIP Is the Smart Choice for Growing Companies
Growth is exciting, but it can also bring challenges that reveal the cracks in a company’s...
5 Hot Features of Cloud PBX for Summer Productivity
Summer hits differently when you’re running a business. Half your team is remote, the other half is...