Simplicity Blogs and News

The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature

RAY BAUM’s Act – Are You Ready?

You’ve probably never heard of Ray Baum, but he’s the namesake of new regulations that aim to help...

Customer service managers are always looking for better ways to streamline, manage, and improve...

Small businesses are always searching for ways to optimize their team members' time and your...

Thanks to the pandemic, business leaders have had many conversations about processes, services, and...

February is Black History Month, and Simplicity VoIP would like to highlight five significant...

Excellent communication is an absolute necessity when it comes to successful sales. If your sales...

For any business, having a communications plan is essential. However, far too often, business...