Simplicity Blogs and News

The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature

POTS Lines Are Going Away: How Will This Affect Your Business?

Copper telephone lines that enable POTS (Plain Old Telephone Service) were once the epitome of...

After the surge in remote work from 2020, many of us have become pretty acquainted with Voice Over...

With 2021 in the past and 2022 in the early days, it is time to look ahead at what we can expect...

Every telephone user has experienced a robocall because they thought it was a legit phone number....

In layman’s terms, sales enablement is the process of giving your sales and customer support teams...

As we look forward to the coming year, it’s a good opportunity to reflect on where we’ve been in...

In the past year, customer experience finally overtook price and product as the key brand...