Remote Working - E911 Considerations

Posted by Amy Humphreys on Apr 2, 2020 1:23:48 PM

Cloud-based based phone systems have many benefits including flexibility, feature-rich functionality, the ability to make changes in minutes, and support of business continuity should the need arise to shift from the traditional workplace. Literally, employees can work any-time, any-where.

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Topics: employees, cloud based, mobility, ucaas, phone service, communications, business continuity, Calling 911, E911

Simplicity VoIP Shares "Remote Working & Business Continuity" Web Session

Posted by Amy Humphreys on Mar 27, 2020 1:21:18 PM

During the past three weeks, the country’s typical business day and the way we work has been turned upside down. We are all trying to keep valued employees and clients safe and healthy.

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Topics: protect your privacy, VoIP, efficiency, productivity, remote worker, employees, cloud based, voip features, client support, communications, client services, business continuity

Defend Against COVID-19 Cyber Scams

Posted by Amy Humphreys on Mar 24, 2020 6:15:00 AM

While the country and the world are trying to work together to manage through the current COVID-19 situation, the reality is that cybercriminals are ramping up. Phishing emails and scams are on the rise. 

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Topics: online security, privacy risks, protect your privacy, #cybersecurity, internet security, protect your identity, security, cybercrime, phishing

Cyber Security Tips for Remote Workers

Posted by Amy Humphreys on Mar 19, 2020 6:00:00 AM

If you are now working remotely, due to the current COVID-19 situation, it is important to be aware, vigilant, and maintain a high standard of cyber security.

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Topics: protect your privacy, #cybersecurity, identity protection, internet security, remote worker, secure, data, security, employees, protection, support, cybercrime, data backup, phishing, IT, ransomware, online service

Simplicity VoIP Announces Knowledge Base Launch

Posted by Emily May on Mar 17, 2020 11:03:43 AM

Simplicity VoIP is pleased to release an on-line Knowledge Base tool to complement our service for clients who want a “self-help” source for FAQ, directions and troubleshooting solutions on various VoIP related topics.

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Topics: Simplicity VoIP, business phones, telecommunications, troubleshooting, support, client services, richmond, knowledge base, FAQ, solutions, online service

Next-Gen UCaaS, 5 Must Haves

Posted by Emily May on Mar 5, 2020 7:00:00 AM

When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

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Topics: Simplicity VoIP, telecommunications, troubleshooting, reliable, transparency, employees, support, cost savings, cloud based, mobility, ucaas, communications, client services, providers, richmond

Simplicity VoIP Expands Client Services Team

Posted by Amy Humphreys on Feb 18, 2020 4:15:24 PM

Simplicity VoIP announces an expansion of the Client Services team with the addition of three new members to support its delivery of exceptional service to their clients.

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Topics: Simplicity VoIP, business phones, password management, telecommunications, troubleshooting, call quality, reliable, transparency, employees, support, client services, richmond

About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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