Comparing Mobile Applications: SimplicityGo vs. SimplicityGo Pro

When it comes to modern business communication, mobility is everything. Professionals need the flexibility to stay connected and productive on the go. It is also essential for businesses to have continuity and redundant systems in place for their communications.   This is where mobile VoIP applications come into play. 

Simplicity VoIP now introduces two options for users looking to go mobile: SimplicityGo and SimplicityGo Pro. Both of these applications help users harness the power of flexibility, mobility, and enhanced communication–so which application is right for you? Read on to find out. 

Simplicity Go

The SimplicityGo app is a powerful mobile VoIP solution that brings the convenience of Simplicity VoIP's phone system to your iOS or Android device. With its intuitive user interface, SimplicityGo offers a familiar layout that resembles the Simplicity Webphone, ensuring ease of use for users.

SimplicityGo enables you to:

• Make and receive calls
• Manage greetings
• Add or search for contacts
• See call history
• Check voicemail including transcription
• Use chat and SMS

This app extends the VoIP functionality and features of the Simplicity platform to your mobile device. As such, you can replicate your office phone identity when making or receiving calls from your mobile device using your own business VoIP phone number via the app. With SimplicityGo, you don't expose your cellphone number or use cell minutes; only data.

One of the standout features of SimplicityGo is its support for Single Sign-on (SSO) and Multi-Factor Authentication (MFA). This means that users can securely access the app using their existing login credentials, providing an added layer of protection for their communication.

In addition to secure access, SimplicityGo excels in group messaging. The app allows for large numbers of participants in both chat and SMS messaging. This makes it an ideal choice for businesses that rely on efficient group communication and collaboration. Whether you need to coordinate with a team, share updates, or brainstorm ideas, SimplicityGo has got you covered.

If you prioritize these features and primarily operate in urban and well-connected areas, SimplicityGo is an excellent choice for enhancing your mobile communication experience.

SimplicityGo Pro

The SimplicityGo Pro app takes mobile VoIP to the next level, offering an array of advanced features and enhanced reliability for seamless communication on the go. Available for both iOS and Android devices, SimplicityGo Pro is designed to cater to the needs of urban and rural users alike.

In addition to the standard functions of SimplicityGo, SimplicityGo Pro offers advanced features such as:

• Call park
• Advanced answering rule control
• Ability to complete blind and announced transfers
• Turn on a Do Not Disturb option
• View usage stats

One of the key advantages of SimplicityGo Pro is its enhanced functionality. The app offers a range of features that go beyond the capabilities of the SimplicityGo app. For instance, SimplicityGo Pro allows users to park calls, giving them the flexibility to temporarily hold calls and retrieve them from any location. Additionally, advanced answering rule control enables users to customize how incoming calls are handled, ensuring efficient call management.

Another notable feature of SimplicityGo Pro is the ability to complete blind and announced transfers. This means that users can seamlessly transfer calls to other extensions or colleagues, either without announcing the transfer or by notifying the recipient before making the transfer. Such capabilities empower businesses with smooth call routing and efficient customer service.

Furthermore, SimplicityGo Pro offers a "Do Not Disturb" option, enabling users to set their status as unavailable for calls when needed. This feature is particularly valuable during important meetings, focused work sessions, or personal time, allowing users to maintain control over their communication interruptions.

Usage statistics provided by SimplicityGo Pro offer valuable insights into call activity and patterns. Users can access data on call duration, frequency, and other metrics, helping them analyze and optimize their communication strategies.

While SimplicityGo Pro delivers exceptional functionality, it's important to note that it does not support Single Sign-on (SSO) and Multi-Factor Authentication (MFA). If these security features are a priority for your business, SimplicityGo may be the preferred option.

In terms of messaging capabilities, SimplicityGo Pro excels in 1:1 chat and SMS messaging. It provides a seamless and efficient experience for private conversations, making it ideal for direct communication with colleagues or clients.

Considering its improved integration with cellular networks, SimplicityGo Pro is recommended for users seeking enhanced call throughput and reliability, particularly in both urban and rural areas. The app brings the full power of Simplicity VoIP's phone system to your mobile device, empowering you to stay connected and productive wherever you are.

Differences to Note

While both mobile applications offer users the VoIP functionalities needed to enhance flexibility and mobility, we recommend that users convert to SimplicityGo Pro due to its improved integration with cellular networks, improving call throughput. However, if your business prioritizes SSO, MFA, and large numbers of participants in Chat and SMS messaging, SimplicityGo may be your preferred option. 

Need help choosing the right app for your business? Contact one of our experts!