Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, is proud to welcome Michelle Ebert as Project Manager. Ebert will be a vital member of our Client Services team. She brings extensive experience in customer service and project management.
Ebert will also draw on her years of experience at Ironton Telephone Company, where she provided ongoing direct support to customers and the sales team. Ebert navigated NECA, FCC, and PUC reporting regulations while achieving high standards in customer service.
“Michelle brings a great mix of skills and experience,” said Ben Humphreys, CEO of Simplicity VoIP. “She’s demonstrated a consistent commitment to customer service, along with a sophisticated understanding of modern business communications.”
At Simplicity VoIP, Ebert will work with our customers, sales team, and support staff to install and support our hosted VoIP services. She’ll fill an important role as Simplicity VoIP grows even more rapidly, thanks to a recent partnership with Telarus.
“We’re committed to offering the best in customer service as the company continues to grow,” said Humphreys.”Ebert, alongside the rest of our excellent team, will help us deliver that experience.”
About Simplicity VoIP
Based in Richmond, VA, Simplicity VoIP provides hosted PBX, VoIP, and business telephone solutions to small, medium, and enterprise-level businesses across the country. We deliver a comprehensive, unified communications experience. Simplicity VoIP’s key to success is its project management, on-site service, installation, and training, which is backed by world-class customer service. Our Class 5 VoIP platform is geo-redundant to ensure maximum network uptime. We also offer phones and equipment, managed services, video conferencing, call center, SIP, PRI, wireless back-up, VFAX, and more. To learn more, please visit www.simplicityvoip.net.