On-site support is often taken for granted by most VoIP companies – solutions are on-line purchases with drop-shipped products that a customer installs themselves . At Simplicity VoIP, our company was built with the customer experience as our first priority. Our technicians perform multiple on-site visits to ensure that each customer is taken care of and satisfied with their installation, training and support. To give you an insight on our white-glove service delivery and what our technicians do on site visits, we interviewed one of our own technicians, Larry.
Meet Larry: Interview with a Simplicity VoIP Tech
Posted by
Abbey Twining on Aug 21, 2017 10:57:00 AM
Topics: customer service, VoIP, onsite support, installation, technician, client support