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VoIP & Phone System Software: Benefits for Real Estate

Written by Amy Humphreys | Apr 7, 2021 4:00:00 PM

Here at Simplicity VoIP, we are focused on the combination of technology and communication.  An emerging form of communication that has become a necessity for the real estate industry is VoIP phone systems. A VoIP phone system improves the communication flow between customers and salespeople. When mobile phone calls or other means of traditional communication are not sufficient, realtors can use their VoIP phone systems software to manage their clients efficiently.  

What is a VoIP Phone System?

A VoIP phone system acts as a switching platform for phone calls within a business, assisting with both internal and external communication. VoIP technology is delivered over the internet versus POTS lines with on-premise hardware. 

How Does VoIP Benefit Real Estate? 

Specifically for real estate businesses, the ease of use offered by VoIP technology has become necessary. When managing different clients and properties while on the go, communication is key. The nature of the real estate business requires employees to leave the office often to visit properties, and a VoIP phone system can ease the hassle of communicating.

Just a few benefits of VoIP for real estate companies Include:

  • Mobile apps 
  • Webphone access
  • Cell phone and smartphone integration
  • CRM integrations
  • Interconnection of several office locations
  • Video conferencing & screen share
  • Voicemail transcription 
  • Fax-to-email
  • SMS and chat functionality on phone system
  • Personalized inbound call routing for efficient processing
  • Lower operational costs 
  • Improved reachability and customer service delivery

VoIP phone systems provide a flexible and efficient approach to modern communication. The numerous added features of VoIP, including mobile apps, voicemail transcription, video conferencing, screen share, custom answer rules, and more, allow real estate agents to collaborate seamlessly. With lower management and maintenance costs than traditional phone system options, VoIP will even reduce costs in the long run. 

If your real estate business is interested in learning more about how VoIP could benefit its agents and clients, visit Simplicity’s VoIP, Hosted PBX & UC webpage, or contact Simplicity today.