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Recent Posts

6 Ways Downtime Can Cost Your Business

Abbey Twining

Downtime can severely impact your business in more ways than one, do you really want to risk losing customers, damaging your reputation, or even find yourself in a lawsuit? Read below to find out just how much downtime can cost your business. 

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Simplicity VoIP Offers Internship to Virginia Tech Undergraduate

Abbey Twining

R. Frank Vasquez III selected as a summer intern Richmond, VA Simplicity VoIP, a hosted VoIP (Voice over Internet Protocol) and cloud services provider, has selected R. Frank Vasquez III (Tres) as it’s 2018 summer intern.

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How Safe Is VoIP Anyway?

Abbey Twining

In this day of hackers and cybercrime, business owners and executives alike may question what the safest platform is to use for their business communications. By the very design of VoIP and the utilization of the public internet to transmit voice packets, one must understand potential risks and weigh those against the many advantages offered. Rest assured, VoIP is a very safe option as long as proper precautions are implemented from the start to mitigate potential security risks.

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10 Essential Business Skills for IT Pros

Abbey Twining

Change is constant and a tangible reality in today’s world. As technology and the very nature of business operations evolve, the skills that current employees and candidates looking for positions need to follow suit, especially in the IT department.

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Jim Brooker – A Telecom Veteran and Trusted Advisor

Abbey Twining

As part of our ongoing series highlighting members of the Comtel and Simplicity VoIP team, we sat down with Jim Brooker this month. He has been affiliated with Comtel since it’s founding and actively working with Comtel Communications for the past 12 years. Jim is an important representative of our companies and for this blog post, we wanted to shine the spotlight on him and hear his perspectives about this ever-evolving industry first hand.

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4 Ways Data Loss Happens

Abbey Twining

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Are You an IT Pro: 16 Indispensable Traits

Abbey Twining

Is your aim to maintain a consistently productive and efficient IT team? Do you strive to be prepared for the unexpected? Do you have a list of traits and skills to look for when hiring new staff?

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Why it Pays to Support Remote Workers

Abbey Twining

Today, a lot of employees work remotely. Not only does VoIP enable an easy transition from the office to wherever employees want to work, but it helps increase productivity, lower costs and more. There are many benefits of supporting the remote worker, click here to view a few.

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Lenada Crabb – Simplicity VoIP’s Client Services Star

Abbey Twining

At Simplicity VoIP, customer support delivery is one of our key differentiators and an area that we pride ourselves on. We value our clients and our top priority is to assure their phone system installation is smooth and hassle-free. Another priority is to be there for our customers in real-time if they have a VoIP service issues. These priorities would be impossible to attain without our Client Services team members. Lenada Crabb is part of our team as the Client Services Project Manager. She is a key component in delivering excellence prior to, during and after the installation.

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26 Years and Counting...

Abbey Twining

This month, we sat down with Ben Humphreys, the President and CEO of Comtel Communications and Simplicity VoIP to reflect on the telecommunications business over the past 26 years.

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