How Safe Is VoIP Anyway?

Posted by Abbey Twining on May 31, 2018 8:00:00 AM

In this day of hackers and cybercrime, business owners and executives alike may question what the safest platform is to use for their business communications. By the very design of VoIP and the utilization of the public internet to transmit voice packets, one must understand potential risks and weigh those against the many advantages offered. Rest assured, VoIP is a very safe option as long as proper precautions are implemented from the start to mitigate potential security risks.

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Topics: telecom, VoIP

10 Essential Business Skills for IT Pros

Posted by Abbey Twining on May 30, 2018 8:00:00 AM

Change is constant and a tangible reality in today’s world. As technology and the very nature of business operations evolve, the skills that current employees and candidates looking for positions need to follow suit, especially in the IT department.

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Topics: Technology, IT

Jim Brooker – A Telecom Veteran and Trusted Advisor

Posted by Abbey Twining on May 24, 2018 8:00:00 AM

As part of our ongoing series highlighting members of the Comtel and Simplicity VoIP team, we sat down with Jim Brooker this month. He has been affiliated with Comtel since it’s founding and actively working with Comtel Communications for the past 12 years. Jim is an important representative of our companies and for this blog post, we wanted to shine the spotlight on him and hear his perspectives about this ever-evolving industry first hand.

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Topics: Simplicity VoIP, comtel communications, sales

4 Ways Data Loss Happens

Posted by Abbey Twining on May 22, 2018 8:00:00 AM
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Topics: disaster recovery, data, security, data recovery

Communicate Your Holiday Hours - Summer

Posted by Amy Humphreys on May 17, 2018 8:00:00 AM

Summer is finally here which means vacation and long weekends. Don't forget to get you and your business ready to communicate office hours. Communicating availability can save many frustrations - Is your business ready?

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Topics: Simplicity, business

Hosted VoIP & UCaaS

Posted by Amy Humphreys on May 15, 2018 7:55:00 AM

What is Hosted VoIP & UCaaS?

This category goes by many names. The most popular seem to be Hosted VoIP (Voice over Internet Protocol) and now UCaaS (Unified Communications as a Service). Hosted VoIP is a cloud solution in which the service provider manages all VoIP equipment, servers (PBX), and services

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Topics: VoIP, Hosted VoIP, ucaas

10 Reasons to Move Your Contact Center to the Cloud

Posted by Amy Humphreys on May 10, 2018 8:00:00 AM

There are many benefits of moving your contact center to the cloud. Namely cost savings and the inflexible nature of on-premise solutions. To view the 10 top reasons, see the infographic below. 

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Topics: VoIP, thecloud, voip features, contact centers, IT

SD-WAN and its Benefits

Posted by Amy Humphreys on May 8, 2018 8:00:00 AM

SD-WAN is an evolutionary approach to the WAN that offers a multitude of benefits when compared to traditional approaches including:

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Topics: telecom, VoIP, SD-WAN

Hosted Exchange

Posted by Amy Humphreys on May 3, 2018 8:00:00 AM


Hosted Exchange is a cloud solution in which the service provider manages the client’s email services, which are stored in the provider’s data center(s). This includes maintaining both the hardware (servers), software (licenses) and more. Email services are delivered back to the client along with other optional services such as anti-spam/anti-virus, archiving, and upgrades.

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Topics: telecom, data, cloud based, SD-WAN, managed services

Verizon Data Breach Investigations Report

Posted by Amy Humphreys on May 1, 2018 8:00:00 AM

The cybersecurity answers you want, straight from the experts.

For more than a decade, Verizon has gathered and analyzed threat data from around the world so that information security practitioners can understand the dangers they face.

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Topics: disaster recovery, data, data backup


About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.


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