Bobby Morgan Joins Simplicity VoIP in Client Services’ Support & Repair Division. Richmond, VA- Simplicity is expanding its support and repair team to help fulfill its commitment to exceptional service with the addition of industry veteran, Bobby Morgan.
Morgan is a highly skilled engineer with over 20 years of experience in a telecom help desk environment, including positions at Nortel, NextiraOne, and Techtele. In addition to his troubleshooting and problem-solving abilities, he possesses expertise in upgrades and migrations, which will greatly benefit Simplicity clients onboarding from other systems and providers.
“We are experiencing exponential growth, and with it, a need to deepen our client services bench. Adding such an experienced engineer speaks to our focus on delivering first-class customer service,” said Ben Humphreys, CEO of Simplicity VoIP.
Based in Richmond, VA, Simplicity VoIP provides hosted PBX, VoIP, and business telephone solutions to small, medium, and enterprise-level businesses across the country. We deliver a comprehensive, unified communications experience. Simplicity VoIP’s key to success is its project management, on-site service, installation, and training, which is backed by world-class customer service. Our Class 5 VoIP platform is geo-redundant to ensure maximum network uptime. We also offer phones and equipment, managed services, video conferencing, call center, SIP, PRI, wireless back-up, VFAX, and more. To learn more, please visit www.simplicityvoip.net