Simplicity VoIP is pleased to release an on-line Knowledge Base tool to complement our service for clients who want a “self-help” source for FAQ, directions and troubleshooting solutions on various VoIP related topics.
The new Simplicity Knowledge Base can be found on the company website and is searchable, user-friendly and a central source with over 50 articles of tutorials, instructions and other valuable information for our clients.
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We continually update the Knowledge Base as new features are released and questions arise that may help clients maximize the use of their business phone system.
While the Knowledge Base isn’t a replacement for our Client Services support, it is available to you anytime with valuable insight. Please note a login is required to access the Knowledge Base.
For further information or to ask a question that is not readily available on the platform, please reach out to our Client Service team at 804-412-7283 or by email at clientservices@simplicityvoip.net (monitored M-F, 8 am – 5 pm EST).
About Simplicity
Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience. It’s Class 5 geo-redundant VoIP platform is offered in addition to fax-to-email, phones and equipment, and managed services. Named as Richmond’s 11th fastest growing company by Richmond BizSense in 2018, Simplicity VoIP’s key to success is its on-site service, installation and training supported 24/7/365 by a world-class client services team.