Organizations spend $1.5 trillion dollars a year, globally, on fixed and mobile telecom services.

If reducing costs, enhancing efficiency, and boosting profitability are amongst the 2019 goals for your business, one area that you should be aware of is the true costs of telecom spending on your company.

It is estimated that more than 10% of all telecom charges are made in error. As a business owner, you should be on the lookout for these errors to ensure no resources are wasted. While not always nefarious, when it comes to billing, telecom companies benefit financially from your confusion and lack of clarity. Before engaging in a contract or renewing with your provider, it is imperative that you understand the financial aspect of your telecom services.

Did you know that 80% of telecom bills contain errors? When was the last time you looked at your telecom and technology related bills –  really looked? If it has been more than 12 months, then you are most likely being billed incorrectly.

In many ways, your business communication system is the backbone of your business efforts. It's the tool that your employees use to communicate with customers and one another. This is a tool to make their jobs easier and themselves more productive. It's what allows them to work in a variety of settings -  on-site, remotely or even while traveling - depending on the needs of the situation. It's both how you build and maintain relationships with your clients and how you minimize costs while maximizing functionality.