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6 Advantages to Unified Communications – Part 4, The Millennial Connection

Amy Humphreys
6 Advantages to Unified Communications – Part 4, The Millennial Connection

Businesses face the inevitable reality that the generational makeup of employees will evolve over time. In order to recruit the right mix of personnel and talent, it's important to consider what's important to new hires as well as current staff. Unified communications technology dovetails nicely into the inherent expectations of millennial applicants.

In the fourth part of this six-part series highlighting the advantages gained from moving to a business UC system, we explore how UC technology supports the likes and desires of millennial applicants. 

Advantage #4 - The Millennial Connection

Such “flexible” companies are not only poised for business success, but will also attract and retain the best talent, broaden their diversity, and further a virtuous cycle.

Millennials now officially represent the largest share of the American workforce, surpassing both Gen Xers and Baby Boomers. According to the U.S. Bureau of Labor Statistics, millennials are expected to make up over half of the workforce by 2020. And as these millennial “digital natives” come to dominate the workplace, they will demand certain experiences as part of their employment terms. According to a study by Bentley University, 40% of millennials said that remote and virtual work made them more productive.

A survey from Dropbox found that more than a third of millennials aged 18 to 34 find using existing technology at work stressful, compared to only a quarter of those aged 55+. This seems counter-intuitive at first, but when one considers that “it just works” technologies like smartphones, social networking and so on have become completely ubiquitous in the personal lives of younger people, they expect that same standard of simplicity at work.

“Perhaps when millennials in the office are confronted with a messy array of technologies that do not function seamlessly, stress levels increase,” Dropbox noted. Businesses with solid UC platforms in place can eliminate that stress and more easily attract and retain millennial talent.

At no cost to you, independent telecom agents help you review your business goals and can present a variety of UC solutions. In addition, a telecom agent or consultant can assist with the procurement of your technology, as well as ongoing care and issue resolution with the selected provider.

About Simplicity

Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience. It’s Class 5 geo-redundant VoIP platform is offered in addition to fax-to-email, phones and equipment, and managed services. Named as Richmond’s 11th fastest growing company by Richmond BizSense in 2018, Simplicity VoIP’s key to success is its on-site service, installation and training supported 24/7/365 by a world-class client services team.


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