As a goal for 2019, many businesses aim to improve their bottom line profitability. One of the best ways to do this is by increasing efficiency and improving the productivity of their employees. Through the application of technology, this can be easily achieved.

If you are like many, this time of year brings a flurry of holiday and end-of-year preparations. For some, holiday shopping is on your list of “to do’s” for this coming weekend. For certain, there are deals to benefit from on Black Friday and Cyber Monday. But where there are shoppers, there are criminals trying to take advantage of your rush and lowered awareness.

So, you need a new business phone system? This is a task that many business owners and IT departments dread. Let’s face it, sourcing out telecom services can be a painful process. Not only do you have to do due diligence to find the right provider and plan for the transition, but you also have to figure out a way to pay for the new system and equipment.

At Comtel Communications, we take anniversaries very seriously.  Just as we pride ourselves on long-standing relationships with our client base, we know that this is made possible because of our dedicated and loyal team of employees.  Our employees are family and we look forward to celebrating every year but especially major milestones.

Simplicity VoIP and Comtel Communications were founded with the focus on clients being our foremost priority. That said, delivering timely and helpful customer support are at the heart of our core values. This support would be impossible without our talented and dedicated client services team. One key team member is Patrick Messick. He has been with Simplicity and Comtel for about three years and has become an essential member of the client services team and company family.

Downtime can severely impact your business in more ways than one, do you really want to risk losing customers, damaging your reputation, or even find yourself in a lawsuit? Read below to find out just how much downtime can cost your business. 

R. Frank Vasquez III selected as a summer intern Richmond, VA Simplicity VoIP, a hosted VoIP (Voice over Internet Protocol) and cloud services provider, has selected R. Frank Vasquez III (Tres) as it’s 2018 summer intern.

In this day of hackers and cybercrime, business owners and executives alike may question what the safest platform is to use for their business communications. By the very design of VoIP and the utilization of the public internet to transmit voice packets, one must understand potential risks and weigh those against the many advantages offered. Rest assured, VoIP is a very safe option as long as proper precautions are implemented from the start to mitigate potential security risks.

Change is constant and a tangible reality in today’s world. As technology and the very nature of business operations evolve, the skills that current employees and candidates looking for positions need to follow suit, especially in the IT department.

As part of our ongoing series highlighting members of the Comtel and Simplicity VoIP team, we sat down with Jim Brooker this month. He has been affiliated with Comtel since it’s founding and actively working with Comtel Communications for the past 12 years. Jim is an important representative of our companies and for this blog post, we wanted to shine the spotlight on him and hear his perspectives about this ever-evolving industry first hand.