How to Offer 24/7 Support for Customers
Modern customers desire immediate and convenient service. They don’t want to wait long (if at all),...
Modern customers desire immediate and convenient service. They don’t want to wait long (if at all),...
When a business decides to open up their own call center, they have to make many important...
For businesses, especially those involved in sales or marketing, making calls to prospective...
You’ve probably never heard of Ray Baum, but he’s the namesake of new regulations that aim to help...
Customer service managers are always looking for better ways to streamline, manage, and improve...
Small businesses are always searching for ways to optimize their team members' time and your...
Thanks to the pandemic, business leaders have had many conversations about processes, services, and...