The premise of unified communications (UC) technology is simple. Businesses can consolidate multiple communications functionalities into a single tool, to create an essential platform for critical business processes. This enables seamless real-time communications across channels—inside as well as outside of an organization. This translates to a multitude of business benefits, ranging anywhere from baseline productivity to attracting millennial talent to your workforce.

What is SIP?

October is Cybersecurity month. This month we have been featuring a series of blogs for your education of on-line dangers to help you make safe choices to protect your identify and data.

Cybercrime is not just a current threat to businesses. Javelin Strategies reported that US residents lost $16.8 billion in 2017 to fraudsters – an 8% increase over the prior year. As identify thieves are becoming more cunning, it is imperative that consumers utilize precautions to protect their data and their money.

There is often confusion between disaster planning and business continuity. We have pulled together 7 common questions to explain the differences and to share how your company can benefit from prudent planning before disaster strikes.

As technology and delivery models evolve, the as-a-Service option has become more popular and common in today’s businesses. There are numerous reasons for this shift including cost containment and ease of procurement.

VoIP - Know Your Options to Determine What is Right for You VoIP is here to stay. Major carriers are decommissioning old copper-based networks in favor of better performing fiber and IP is prevailing over traditional voice transmission. 

Many companies face either the challenge of having outgrown their traditional analog or digital phone system or wanting additional features, flexibility and cost-savings. In order to leverage existing equipment and technology, control costs and improve collaboration, many companies are considering Session Initiation Protocol (SIP), an application-layer protocol used for IP based phone systems.

Data breaches are in the news every day. When large businesses like Equifax, Target, and Uber are being infiltrated, it is hard to be confident that the technology that you use is secure and that your information is safe.

Many people are skeptical that the cloud is secure due to lack of knowledge about the technology and measures to protect the data from within. In the United States, more than 90% of enterprises and 52% of small and medium sized businesses use the cloud specifically for storage. In reality, many professionals perceive the cloud to be quite secure as compared to legacy platforms which are on-premise back-up, storage and computing systems. This was confirmed in a survey of IT professionals of medium to enterprise level companies conducted by Clutch. 64% said that the cloud is more secure than legacy systems. In fact, CFO’s are also jumping onboard. According to Forbes Magazine, 74% of Tech Chief Financial Officers (CFOs) say cloud computing will have the most measurable impact on their business in 2017.