Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, has welcomed a new team member to support the company’s strategic growth.
Matt Kozak takes the reins as VoIP Engineer III. Kozak is a thirty-year industry veteran with extensive technical experience as well as having supported client implementations in numerous areas from pre-sales support, design, and installation to onboarding and training.
Kozak comes to Simplicity VoIP from New Era Technologies (formerly Comstar Technologies), where he served as a Senior Voice Operations Engineer. He collaborated with clients and sales engineers in designing solutions to fit a variety of communication needs. He also brings with him experience and certification from the most widely used hosted VoIP and CCaaS solutions, including NetSapiens, Asterisk, and 8x8.
At Simplicity VoIP, Kozak will provide similar support to Simplicity VoIP sales resources as well as manage the ongoing evolution and architecture of Simplicity’s NetSapiens communications solution.
"We are delighted to add Matt to the Simplicity VoIP bench,” said Ben Humphreys, CEO of Simplicity VoIP. “I see his widely diverse skill sets as well as proven track record of excellence in customer service positively impacting Simplicity’s future as well as the quality of service we are able to provide."
About Simplicity VoIP
Based in Richmond, VA, Simplicity VoIP provides hosted PBX, VoIP, and business telephone solutions to small, medium, and enterprise-level businesses across the country. We deliver a comprehensive, unified communications experience. Simplicity VoIP’s key to success is its project management, on-site service, installation, and training, which is backed by world-class customer service. Our Class 5 VoIP platform is geo-redundant to ensure maximum network uptime. We also offer phones and equipment, managed services, video conferencing, call center, SIP, PRI, wireless back-up, VFAX, and more. To learn more, please visit www.simplicityvoip.net.
