Cost Optimization of Communications Spend, Part 2: Plain Old Telephone Service (POTS) Consolidation

Posted by Amy Humphreys on Jun 16, 2020 6:45:00 AM

According to AOTMP - an information services company focused on establishing and maintaining telecom, mobility, and IT management environments, organizations spend $1.5 trillion dollars a year, globally, on fixed and mobile telecom services. Far more than they should.

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Topics: Simplicity, Technology, agent value prop, Resources, POTS, telecom spend, trusted advisor

3 Advantages: Using a Telecom Consultant

Posted by Amy Humphreys on Jan 16, 2020 6:00:00 AM

Have you ever thought to seek the complimentary advice of a trusted advisor for your telecom needs?

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Topics: Simplicity VoIP, telecom, business phones, Simplicity, telecommunications, Onsite assessment, efficiency, telecom audit, reliable, hassle free, support, agent value prop, communications, providers, business continuity, partnership

Congratulations Comtel Communications!

Posted by Emily May on Dec 4, 2019 6:15:00 AM

Congratulations are in order! Comtel Communications celebrates 28 years in business with founder, Ben Humphreys, President and CEO of Comtel and Simplicity VoIP, at the helm. A Henrico County-based telecom and technology consulting firm, Comtel consultants help businesses evaluate their communications needs by securing solutions specifically matched to the company’s telecom, technology and security priorities. Comtel provides services for small, medium and enterprise-sized businesses and helps to advance a company’s telecom technology. As a regional Master Agency focusing on the Mid-Atlantic, Comtel also has national and international clients.

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Topics: online security, phone security, Simplicity VoIP, telecom, VoIP, business phones, CEO, comtel communications, Hosted VoIP, small business phones, telecommunications, VoIP Basics, efficiency, telecom audit, agent, onsite, functionality, cost savings, community giving, agent value prop, phone service, communications, client services, IT, business continuity, richmond, digital transformation

Top 3 Benefits of Working with a Telecom Consulting Firm

Posted by Amy Humphreys on Jan 10, 2019 9:24:00 AM

If at the top of the list of your New Year’s resolutions is to save time and money, then read on! This blog will share with you a fast way to get back to focusing on growing your business and to leaving the complex arena of communications, security and cloud services to the experts – at no cost to you.

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Topics: telecom, partner, agent value prop

Not Just Your Circuit Guy Anymore

Posted by Pete Kraehmer on Jun 21, 2018 8:00:00 AM

Remember when you had to actually pay for long distance calls by the minute? Not anymore! While most services and products have steadily increased in price, traditional telecommunication costs, e.g. wireline phone service, wireless solutions, and internet connectivity, have dropped significantly. However, it’s not like you have the money back in your account, you are just shifting to new technology. The sad reality is that too often, clients only think of their sales reps when purchasing additional, existing services.

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Topics: agent value prop

The Agent Value Proposition

Posted by Amy Humphreys on Mar 22, 2018 8:00:00 AM

There are many benefits to working with an agent when looking at telecom, IT and cloud services. When working with an agent, you will get better results, in less time, with less aggravation versus what you would have to do on your own. An agent does the work for you and continues to offer support throughout the entire process. It just makes sense to use an agent who the expertise and specializes in providing telecom solutions and support. 

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Topics: telecom, VoIP, agent, agent value prop

Telecom & IT Customer Service Redefined - The Agent Advisor

Posted by Pete Kraehmer on Mar 8, 2018 8:00:00 AM

Are you being passed around like a hot potato?

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Topics: telecom, client support, agent value prop, IT

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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