By now, everyone is aware that COVID-19 caused an unprecedented increase in working from home, with about half of the American workforce still working remotely a year after the pandemic began. These conditions have made it easier than ever for hackers to successfully gather your information, with the FBI receiving almost twice as many reports of internet crime than in a typical year.

Due to the coronavirus pandemic, numerous companies have had to adjust their business models. At Simplicity VoIP, we are noting some of the predicted technological trends of 2021, many of which relate to changes the pandemic has caused.