Telecom & IT Customer Service Redefined - The Agent Advisor
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Simplicity Blogs and News
The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature
The Agent Value Proposition - Q&A
Q: Why do I need an agent to find a compatible provider when I can go directly to the provider for...
Public, Private or Hybrid Cloud: Which Type is Best for Your Business
In this blog– the different types of cloud options are defined and the pro’s and con’s of each are...
Which Type of VoIP Fits Your Company's Needs
VoIP - Know Your Options to Determine What is Right for You VoIP is here to stay. Major...
Why it Pays to Support Remote Workers
Today, a lot of employees work remotely. Not only does VoIP enable an easy transition from the...
Your Ultimate VoIP Provider Checklist
Congratulations! You have decided to join the other 1 billion VoIP users worldwide. Now you have...
Why do you need Mobility Expense Management Services?
In this day of "on the go" employees and remote workers, the importance of mobility in business...
What is your Fax machine really costing you?
If you are like most business owners, you are still hanging onto your old, clunky paper fax...
On-premise Phone System? Save Money with SIP
Many companies face either the challenge of having outgrown their traditional analog or digital...
Lenada Crabb – Simplicity VoIP’s Client Services Star
At Simplicity VoIP, customer support delivery is one of our key differentiators and an area that we...