Simplicity VoIP Expands Client Services Team

Posted by Amy Humphreys on Feb 18, 2020 4:15:24 PM

Simplicity VoIP announces an expansion of the Client Services team with the addition of three new members to support its delivery of exceptional service to their clients.

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Topics: Simplicity VoIP, business phones, password management, telecommunications, troubleshooting, call quality, reliable, transparency, employees, support, client services, richmond

Simplicity VoIP & Comtel Promote 3 Client Services Team Members

Posted by Amy Humphreys on Feb 4, 2020 11:08:03 AM

Three proven Simplicity and Comtel Client Services team members are promoted.

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Topics: Simplicity VoIP, business phones, password management, telecommunications, troubleshooting, call quality, reliable, transparency, employees, support, client services, richmond

5 Ways VoIP Systems Can Save Your Business Money

Posted by Pete Kraehmer on Dec 10, 2019 9:45:00 AM

First, what is VOIP? It’s very simple. VOIP is an acronym for Voice Over Internet Protocol, which means that you use the Internet for phone calls, rather than a telephone line. This eliminates the need for carrier phone lines. Because of this, you could connect distant and remote offices and workers, no matter where they are located, efficiently and affordably.  So for the real question, how can this system save your company money?

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Topics: Simplicity VoIP, telecom, VoIP, #internet, Simplicity, call quality, cost effective, remote worker, secure, easy to use, security, profitability, cost savings, financial benefit, voip features, mobility, phone service, communications, digital transformation

SimplicityGo-New Mobile App-You Need This!

Posted by Amy Humphreys on Oct 15, 2019 4:09:15 PM

Flexibility is one of the biggest benefits a VoIP phone system offers its users. In this “on the go” world, having the ability to work whenever and wherever allows an employee to stay connected even though they may not in their office at a desk.

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Topics: cell phone, cell phone privacy, Simplicity VoIP, VoIP, apps, business phones, iphone, Simplicity, smartphone, telecommunications, Technology, unified communications, call quality, easy to use, features, employees, millennials, business, client support, mobility, phone service, communications, client services, business continuity, digital transformation

VoIP Call Quality Troubleshooting 101

Posted by Michael Martin on Oct 2, 2017 8:15:00 AM

In the past decade, VoIP technology has advanced into a reliable and desirable solution for business phone systems. In fact, there will be 1 billion projected VoIP users by the end of 2017 with only an estimated 6% of the US population using traditional landline phone networks by the end of 2018.

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Topics: VoIP, troubleshooting, call quality, bandwidth

3 Major Signs You Need a Better VoIP Provider

Posted by Michael Martin on Sep 21, 2017 9:00:00 AM

As your business embraces VoIP technology, you will come to realize one important thing pretty quickly. The VoIP provider you've chosen to work with is just as important to your success as the technology itself, if not more. If certain things have happened recently that have caused you to start doubting the strength of the relationship, you very well may be right. There are a few key signs in particular that the time is right to switch to a better VoIP provider. 

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Topics: customer service, telecom, VoIP, Hosted VoIP, call quality, providers

The Ultimate Cheat Sheet On VoIP Troubleshooting

Posted by Michael Martin on Jul 24, 2017 11:00:00 AM

Our goal is to give you the best client support and services, and to enable you to be your own resource in a pinch. We are always available, but if you ever wonder if it's you, or us, or your ISP, this VOIP troubleshooting list will be helpful!

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Topics: customer service, VoIP, troubleshooting, call quality

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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