In recent years, the number of illegal robocalls has increased exponentially with improved technology that allows scammers to make millions of calls at once. Not only are these calls a nuisance, but they have also led businesses and customers to lose trust in phone calls. Thankfully, a solution to this security issue called STIR/SHAKEN is coming to Simplicity VoIP this summer. 

Simplicity VoIP announces an expansion of the Client Services team with the addition of three new members to support its delivery of exceptional service to their clients.

Three proven Simplicity and Comtel Client Services team members are promoted.

First, what is VOIP? It’s very simple. VOIP is an acronym for Voice Over Internet Protocol, which means that you use the Internet for phone calls, rather than a telephone line. This eliminates the need for carrier phone lines. Because of this, you could connect distant and remote offices and workers, no matter where they are located, efficiently and affordably.  So for the real question, how can this system save your company money?

Flexibility is one of the biggest benefits a VoIP phone system offers its users. In this “on the go” world, having the ability to work whenever and wherever allows an employee to stay connected even though they may not in their office at a desk.

In the past decade, VoIP technology has advanced into a reliable and desirable solution for business phone systems. In fact, there will be 1 billion projected VoIP users by the end of 2017 with only an estimated 6% of the US population using traditional landline phone networks by the end of 2018.

As your business embraces VoIP technology, you will come to realize one important thing pretty quickly. The VoIP provider you've chosen to work with is just as important to your success as the technology itself, if not more. If certain things have happened recently that have caused you to start doubting the strength of the relationship, you very well may be right. There are a few key signs in particular that the time is right to switch to a better VoIP provider.