Are You an IT Pro: 16 Indispensable Traits
Is your aim to maintain a consistently productive and efficient IT team? Do you strive to be prepared for the unexpected? Do you have a list of traits and skills to look for when hiring new staff?
Posts about customer service (3)
Lenada Crabb – Simplicity VoIP’s Client Services Star
At Simplicity VoIP, customer support delivery is one of our key differentiators and an area that we...
3 Major Signs You Need a Better VoIP Provider
As your business embraces VoIP technology, you will come to realize one important thing pretty...
The Most Devastating Effects of Dropped Business Calls
The occasional dropped business call is no big deal, things happen. But if your telecom services...
Meet Larry: Interview with a Simplicity VoIP Tech
On-site support is often taken for granted by most VoIP companies – solutions are on-line purchases...
3 Benefits of Working with a Telecom Agency
In many ways, technology is something of a double-edged sword in terms of the modern business...
Why Internet Communication is Changing Everything
This may seem like a no-brainer, but there's actually much, much more to Internet communication...
The Ultimate Cheat Sheet On VoIP Troubleshooting
Our goal is to give you the best client support and services, and to enable you to be your own...
5 Things You Can Do Right Now To Improve Customer Support
We all know it: Customer Experience is and always has been one of the pillars of successful...
5 Quick Tips About Millennial Customers
Millennial customers will soon be the major spending power in the US. Born approximately between...