When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

Simplicity VoIP announces an expansion of the Client Services team with the addition of three new members to support its delivery of exceptional service to their clients.

Three proven Simplicity and Comtel Client Services team members are promoted.

Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”

Flexibility is one of the biggest benefits a VoIP phone system offers its users. In this “on the go” world, having the ability to work whenever and wherever allows an employee to stay connected even though they may not in their office at a desk.

Last month, Pete Kraehmer, VP of Enterprise Sales, (center) Amy Humphreys, VP of Marketing and Agent Enablement (right) with Emily May, Marketing Manager, (left) represented Comtel Communications and Simplicity VoIP at the Channel Partners Evolution conference in Washington, D.C.  Meeting with top tier-one providers, including Verizon, AT&T and CenturyLink, and many other key providers in our 200+ portfolio, one goal was to deepen our relationship and further support for our partners and clients. In addition, the show was an opportunity to learn about cutting-edge technology and solutions being brought to market.

Savvy business owners are always on the lookout for ways that they can help employees perform more efficiently. Doing so gives them greater budgetary flexibility, such as letting them hire new workers or make their goods or services more competitively priced.