An essential to stay connected and-to maintain customer and employee relationships

When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

Have you ever thought to seek the complimentary advice of a trusted advisor for your telecom needs?

Last month, Pete Kraehmer, VP of Enterprise Sales, (center) Amy Humphreys, VP of Marketing and Agent Enablement (right) with Emily May, Marketing Manager, (left) represented Comtel Communications and Simplicity VoIP at the Channel Partners Evolution conference in Washington, D.C.  Meeting with top tier-one providers, including Verizon, AT&T and CenturyLink, and many other key providers in our 200+ portfolio, one goal was to deepen our relationship and further support for our partners and clients. In addition, the show was an opportunity to learn about cutting-edge technology and solutions being brought to market.

Congratulations! You have decided to join the other 1 billion VoIP users worldwide. Now you have the challenging task of figuring out which of numerous VoIP providers in the marketplace is the right one for your business.

As your business embraces VoIP technology, you will come to realize one important thing pretty quickly. The VoIP provider you've chosen to work with is just as important to your success as the technology itself, if not more. If certain things have happened recently that have caused you to start doubting the strength of the relationship, you very well may be right. There are a few key signs in particular that the time is right to switch to a better VoIP provider.