Simplicity VoIP Gets Set to Release v41 Upgrade

Posted by Amy Humphreys on Sep 2, 2020 6:15:00 AM

As businesses are getting back into the office, we at Simplicity continue our efforts to improve our services despite the challenging times. To ensure you are getting the most out of your phone system, our Simplicity engineers are releasing a new update, v41!

This update includes loads of new features to improve efficiency and accessibility, and most are for no additional costs.

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Topics: cloud telecom, Hosted VoIP, efficiency, Collaboration, security, ucaas, v 41 upgrade

Cost Optimization of Communications Spend, Part 3 - Update Your Technology

Posted by Amy Humphreys on Jun 23, 2020 9:20:10 AM

According to AOTMP - an information services company focused on establishing and maintaining telecom, mobility, and IT management environments, organizations spend $1.5 trillion dollars a year, globally, on fixed and mobile telecom services. Far more than they should.

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Topics: #cloud, Hosted VoIP, Simplicity, Technology, Onsite assessment, unified communications, ucaas, IT

Remote Working - E911 Considerations

Posted by Amy Humphreys on Apr 2, 2020 1:23:48 PM

Cloud-based based phone systems have many benefits including flexibility, feature-rich functionality, the ability to make changes in minutes, and support of business continuity should the need arise to shift from the traditional workplace. Literally, employees can work any-time, any-where.

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Topics: employees, cloud based, mobility, ucaas, phone service, communications, business continuity, Calling 911, E911

Next-Gen UCaaS, 5 Must Haves

Posted by Emily May on Mar 5, 2020 7:00:00 AM

When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

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Topics: Simplicity VoIP, telecommunications, troubleshooting, reliable, transparency, employees, support, cost savings, cloud based, mobility, ucaas, communications, client services, providers, richmond

Unified Communications (UC) Drives Profitability

Posted by Amy Humphreys on Feb 11, 2020 6:15:00 AM

As a goal for 2020, many businesses aim to improve their bottom line profitability. One of the best ways to do this is by increasing efficiency and improving the productivity of their employees. Through the application of technology, this can be easily achieved.

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Topics: Technology, unified communications, profitability, financial benefit, ucaas, communications, digital transformation

Larry Sims, promoted to VP of Network Engineering at Simplicity VoIP

Posted by Emily May on Jan 29, 2020 2:25:29 PM

Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”

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Topics: customer service, VoIP, telecommunications, unified communications, employees, netsapiens, client support, ucaas, client services, richmond

Simplicity VoIP: 2019 New Features Review

Posted by Amy Humphreys on Jan 7, 2020 6:00:00 AM

Since its founding in 2012, Simplicity VoIP has continuously enhanced their platform to drive a true Unified Communications (UC) experience. 

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Topics: Simplicity VoIP, telecom, VoIP, unified communications, functionality, voip features, ucaas, communications

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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