As businesses are getting back into the office, we at Simplicity continue our efforts to improve our services despite the challenging times. To ensure you are getting the most out of your phone system, our Simplicity engineers are releasing a new update, v41!

This update includes loads of new features to improve efficiency and accessibility, and most are for no additional costs.

According to AOTMP - an information services company focused on establishing and maintaining telecom, mobility, and IT management environments, organizations spend $1.5 trillion dollars a year, globally, on fixed and mobile telecom services. Far more than they should.

Cloud-based based phone systems have many benefits including flexibility, feature-rich functionality, the ability to make changes in minutes, and support of business continuity should the need arise to shift from the traditional workplace. Literally, employees can work any-time, any-where.

When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

As a goal for 2020, many businesses aim to improve their bottom line profitability. One of the best ways to do this is by increasing efficiency and improving the productivity of their employees. Through the application of technology, this can be easily achieved.

Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”

Since its founding in 2012, Simplicity VoIP has continuously enhanced their platform to drive a true Unified Communications (UC) experience.