Simplicity VoIP v41 Upgrade Feature Review, Improves Efficiency, Part 1

Posted by Amy Humphreys on Sep 9, 2020 8:45:00 AM

To ensure you are getting the most out of your phone system, our Simplicity engineers are releasing a new software update! On September 30, 2020, the v41 release will be available to current and new Simplicity VoIP clients.

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Topics: Simplicity VoIP, VoIP, #connectivity, efficiency, on prem, mobility, Remote Working, v41, text to speech, simplicitylink

Simplicity VoIP Launches New World Class Billing Platform

Posted by Amy Humphreys on Jun 18, 2020 10:48:57 AM

Simplicity VoIP is excited to announce the launch of our new enterprise-class billing platform from Rev.io, in support of our efforts to enhance our clients’ invoicing and account management experience. The transition to this billing platform will empower clients to self-manage their accounts through a user-friendly web portal with anytime, anywhere access.

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Topics: Simplicity VoIP, VoIP, Simplicity, telecommunications, efficiency, billing platform, Rev.io

Lenada Crabb Celebrates 15 Year Anniversary at Comtel Communications & Simplicity VoIP

Posted by Emily May on Jun 11, 2020 9:45:00 AM

On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and Simplicity VoIP. To commemorate this significant milestone in her career as well as highlight her contributions to Comtel and Simplicity, we want to shine the spotlight on Lenada and celebrate her.

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Topics: Simplicity VoIP, telecom, VoIP, Hosted VoIP, Technology, troubleshooting, onsite support, employees, support, client support, client services

Simplicity VoIP Solves Work-From-Home Challenge

Posted by Amy Humphreys on Jun 3, 2020 8:15:00 AM

As the COVID-19 pandemic continues to impact the country, businesses have dealt with an unprecedented operational shift as they send employees and students home to work and learn. Flexible communications and cloud applications have helped companies make the transition and weather the economic storm – as demonstrated in the case of a vocational education group we recently helped.

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Topics: cloud telecom, #cloudservice, Simplicity VoIP, VoIP, #cloud, cloud software, Hosted VoIP, unified communications, solutions, Remote Working, Remote Work Resources, aviation institute of maintenance, centura college, tidewater tech

SimplicityWeb Softphone Application - a Remote Work Essential

Posted by Amy Humphreys on Apr 7, 2020 11:45:00 AM

These days, a common offering through VoIP solution providers is access to a softphone. But what is this? Is it a special piece of hardware? How does it work? Read on for some answers to these questions as well as common benefits of softphone adoption.

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Topics: Simplicity VoIP, VoIP, smartphone, unified communications, easy to use, functionality

Simplicity VoIP Shares "Remote Working & Business Continuity" Web Session

Posted by Amy Humphreys on Mar 27, 2020 1:21:18 PM

During the past three weeks, the country’s typical business day and the way we work has been turned upside down. We are all trying to keep valued employees and clients safe and healthy.

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Topics: protect your privacy, VoIP, efficiency, productivity, remote worker, employees, cloud based, voip features, client support, communications, client services, business continuity

Larry Sims, promoted to VP of Network Engineering at Simplicity VoIP

Posted by Emily May on Jan 29, 2020 2:25:29 PM

Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”

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Topics: customer service, VoIP, telecommunications, unified communications, employees, netsapiens, client support, ucaas, client services, richmond

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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