Simplicity VoIP is excited to announce the launch of our new enterprise-class billing platform from Rev.io, in support of our efforts to enhance our clients’ invoicing and account management experience. The transition to this billing platform will empower clients to self-manage their accounts through a user-friendly web portal with anytime, anywhere access.

On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and Simplicity VoIP. To commemorate this significant milestone in her career as well as highlight her contributions to Comtel and Simplicity, we want to shine the spotlight on Lenada and celebrate her.

As the COVID-19 pandemic continues to impact the country, businesses have dealt with an unprecedented operational shift as they send employees and students home to work and learn. Flexible communications and cloud applications have helped companies make the transition and weather the economic storm – as demonstrated in the case of a vocational education group we recently helped.

These days, a common offering through VoIP solution providers is access to a softphone. But what is this? Is it a special piece of hardware? How does it work? Read on for some answers to these questions as well as common benefits of softphone adoption.

During the past three weeks, the country’s typical business day and the way we work has been turned upside down. We are all trying to keep valued employees and clients safe and healthy.

Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”

In today’s constantly evolving world of IT with its endless choices of providers, it is hard to keep up with all aspects of emerging technology for cloud, security, colocation and “as a service” offerings.