Posts about VoIP
Is Your Phone System Set Up For Enhanced 911?
In a world where emergencies can strike unexpectedly, preparation is essential. Phone systems have...
SSO, MFA, and Other Phone Security Protocols to Implement
Phone systems are of great importance in modern business, yet they hold a lot of security risks if...
Is Your VoIP Provider Stacking Up?
If your business relies on a VoIP system for communication, you're equally reliant on your VoIP...
Benefits of Switching to a Cloud-Based Phone System for Your Business
Switching from an on-premises phone system to a cloud-based one can benefit organizations...
A Customer Focused Experience starts with Your Client Service Reps
Creating a customer-focused user experience (UX) is crucial to any business. A good UX will delight...
The Habits of a Customer-Centric Call Center
Many businesses with call centers want to help their customers but miss out on maximizing their...
Hang-up the Phone on Traditional Lines & Save: VoIP for Small Business
While your small business may be “just getting by” or might be minimally served by traditional...
VoIP Softphone 101
A common offering now through VoIP solution providers is access to a softphone. But what is this?...
Considering VoIP for Your Small Business? Read 15 Surprising Statistics
Voice over Internet Protocol (VoIP) has been changing the way businesses handle their...