To ensure you are getting the most out of your phone system, our Simplicity engineers are releasing a new software update! On September 30, 2020, the v41 release will be available to current and new Simplicity VoIP clients.

Simplicity VoIP is excited to announce the launch of our new enterprise-class billing platform from Rev.io, in support of our efforts to enhance our clients’ invoicing and account management experience. The transition to this billing platform will empower clients to self-manage their accounts through a user-friendly web portal with anytime, anywhere access.

On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and Simplicity VoIP. To commemorate this significant milestone in her career as well as highlight her contributions to Comtel and Simplicity, we want to shine the spotlight on Lenada and celebrate her.

As the COVID-19 pandemic continues to impact the country, businesses have dealt with an unprecedented operational shift as they send employees and students home to work and learn. Flexible communications and cloud applications have helped companies make the transition and weather the economic storm – as demonstrated in the case of a vocational education group we recently helped.

These days, a common offering through VoIP solution providers is access to a softphone. But what is this? Is it a special piece of hardware? How does it work? Read on for some answers to these questions as well as common benefits of softphone adoption.

During the past three weeks, the country’s typical business day and the way we work has been turned upside down. We are all trying to keep valued employees and clients safe and healthy.