Organizations spend $1.5 trillion dollars a year, globally, on fixed and mobile telecom services.

If reducing costs, enhancing efficiency, and boosting profitability are amongst the 2019 goals for your business, one area that you should be aware of is the true costs of telecom spending on your company.

A common offering now through VoIP solution providers is access to a softphone. But what is this? Is it a special piece of hardware? How does it work? Read on for some answers to these questions as well as common benefits of softphone adoption.

When it comes to implementing Voice over IP (VoIP), two options compete: SIP trunking vs. hosted PBX. Often there is confusion between SIP trunking and hosted PBX.

Today’s applications demand more bandwidth than ever. IT professionals constantly find themselves in the position of having to respond to those bandwidth needs reliably and affordably. To accurately determine how much bandwidth your business needs, you need to assess the factors that impact network performance.

"Cloud storage is a cloud computing model in which data is stored on remote servers accessed from the internet, or "cloud." It is maintained, operated and managed by a cloud storage service provider on a storage servers that are built on virtualization techniques" (www.techopedia.com). There are many things to consider when moving your business applications to the cloud. What kind of solution do you need? What is the environment that your solution will be hosted in? How can you access this solution? All of these factors are important to review before moving to the cloud to ensure quick and efficient deployment of cloud services.

As shared in an earlier blog, businesses review the types of cloud offerings available. This is the second installment of a two part blog series where we will finish providing common questions and answers to about the similarities and difference between the public and private clouds.

As businesses review the types of cloud offerings available, there are common questions that arise about the similarities and differences between the public and private clouds. In this two-part blog series, we will provide common questions and answers to these questions.

In this day of hackers and cybercrime, business owners and executives alike may question what the safest platform is to use for their business communications. By the very design of VoIP and the utilization of the public internet to transmit voice packets, one must understand potential risks and weigh those against the many advantages offered. Rest assured, VoIP is a very safe option as long as proper precautions are implemented from the start to mitigate potential security risks.

What is Hosted VoIP & UCaaS? This category goes by many names. The most popular seem to be Hosted VoIP (Voice over Internet Protocol) and now UCaaS (Unified Communications as a Service). Hosted VoIP is a cloud solution in which the service provider manages all VoIP equipment, servers (PBX), and services