2020 has proven a trying time for businesses as they faced the challenges to maintain communications with employees, customers, and vendors.
How has the new Work From Home (WFH) environment impacted VoIP and UCaaS providers? What new challenges have been faced? Have cloud-based phone systems proven out to be the new business communications standard?
In this Telecom Reseller podcast, Ben Humphreys, CEO and founder of Simplicity VoIP, shares his experiences in the rapidly changing UCaaS space, including opportunities presented by the new Work From Home (WFH) environment for providers.
Humphreys brings with him over 30 years of experience in the communications industry with a specific focus on cloud-based solutions for the past 10 years.
To hear the full podcast and Humphreys’ perspective on the evolving Work From Home norm, click here.
Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience. It’s Class 5 geo-redundant VoIP platform is offered in addition to fax-to-email, phones and equipment, and managed services. Named as Richmond’s 11th fastest growing company by Richmond BizSense in 2018, Simplicity VoIP’s key to success is its on-site service, installation and training supported 24/7/365 by a world-class client services team.