Tips and Tricks for Call Center Support Agents
Many businesses operate call centers so that their customers can receive fast, reliable, and great...
Posts about support
How to Offer 24/7 Support for Customers
Modern customers desire immediate and convenient service. They don’t want to wait long (if at all),...
Telecom Reseller’s Podcast with Ben Humphreys - Simplicity VoIP Supporting the WFH Demand
2020 has proven a trying time for businesses as they faced the challenges to maintain...
Lenada Crabb Celebrates 15 Year Anniversary at Comtel Communications & Simplicity VoIP
On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and...
Leadership and Communication in a Virtual World
An essential to stay connected and-to maintain customer and employee relationships
Cyber Security Tips for Remote Workers
If you are now working remotely, due to the current COVID-19 situation, it is important to be...
Simplicity VoIP Announces Knowledge Base Launch
Simplicity VoIP is pleased to release an on-line Knowledge Base tool to complement our service for...