2020 has proven a trying time for businesses as they faced the challenges to maintain communications with employees, customers, and vendors.
Topics: Simplicity VoIP, telecom, unified communications, support, solutions, Remote Working, Remote Work Resources, Telecom Reseller, Richmond, VA, Podcast
On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and Simplicity VoIP. To commemorate this significant milestone in her career as well as highlight her contributions to Comtel and Simplicity, we want to shine the spotlight on Lenada and celebrate her.
Topics: Simplicity VoIP, telecom, VoIP, Hosted VoIP, Technology, troubleshooting, onsite support, employees, support, client support, client services
An essential to stay connected and-to maintain customer and employee relationships
Topics: Simplicity VoIP, CEO, remote worker, employees, support, community giving, communications, client services, providers, business continuity, knowledge base, solutions, Resources, COVID
If you are now working remotely, due to the current COVID-19 situation, it is important to be aware, vigilant, and maintain a high standard of cyber security.
Topics: protect your privacy, #cybersecurity, identity protection, internet security, remote worker, secure, data, security, employees, protection, support, cybercrime, data backup, phishing, IT, ransomware, online service
Simplicity VoIP is pleased to release an on-line Knowledge Base tool to complement our service for clients who want a “self-help” source for FAQ, directions and troubleshooting solutions on various VoIP related topics.
Topics: Simplicity VoIP, business phones, telecommunications, troubleshooting, support, client services, richmond, knowledge base, FAQ, solutions, online service
When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.
Topics: Simplicity VoIP, telecommunications, troubleshooting, reliable, transparency, employees, support, cost savings, cloud based, mobility, ucaas, communications, client services, providers, richmond
Simplicity VoIP announces an expansion of the Client Services team with the addition of three new members to support its delivery of exceptional service to their clients.
Topics: Simplicity VoIP, business phones, password management, telecommunications, troubleshooting, call quality, reliable, transparency, employees, support, client services, richmond
