Top Skills All Call Center Agents Need
There is a misconception that being a call center agent is an easy job. It can actually be challenging, tedious, and stressful. The hiring manager responsible for building a team of skilled...
Posts about agent
How to Create an Effective Auto Attendant Script
Many businesses no longer buy into the belief that all calls must be answered and handled by a live...
Cost Optimization of Communications Spend, Part 5 – Partner with a Trusted Advisor
According to AOTMP - an information services company focused on establishing and maintaining...
Congratulations Comtel Communications!
Congratulations are in order! Comtel Communications celebrates 28 years in business with founder,...
Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration
Unified communications as a service, or UCaaS, is now a priority for business communications as...
Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services
Unified communications as a service, or UCaaS, is now a priority for business communications as...
Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility
Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!
Unified...
What's Social Engineering? The Bad Guys Are Phishing for YOUR Information
At Comtel Communications and Simplicity VoIP, we are committed to encouraging personal...
Simplicity VoIP Welcomes Chad Fugett to Sales Team
Chad Fugett, a Richmond native, has joined the Simplicity VoIP team as Account Executive in charge...
Pete Kraehmer Receives Promotion to VP of Enterprise Sales
We are pleased to announce Pete Kraehmer, who is celebrating 18 years with Comtel Communications...