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Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services

Emily May

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Emily May

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider! Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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What's Social Engineering? The Bad Guys Are Phishing for YOUR Information

Emily May

At Comtel Communications and Simplicity VoIP, we are committed to encouraging personal accountability, securing and maintaining digital privacy in the cybersecurity landscape.

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Simplicity VoIP Welcomes Chad Fugett to Sales Team

Emily May

Chad Fugett, a Richmond native, has joined the Simplicity VoIP team as Account Executive in charge of direct sales for small, medium and enterprise businesses.  He comes to us from Konica Minolta Business Solutions USA, where, he was an outside sales representative primarily focused on the legal vertical.  Based out of Simplicity’s headquarters in Richmond, VA, Chad will be covering the Mid- Atlantic region.  With years of experience in offering technology-based solutions, including hardware, software, VoIP, MFP’s, IT and ECM, Chad’s consulting expertise supports clients’ prioritization of business goals and use of their business phone to improve efficiencies. In his free time, Chad enjoys surfing, skiing, fishing and playing music. We are pleased to have Chad onboard. 

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Pete Kraehmer Receives Promotion to VP of Enterprise Sales

Emily May

We are pleased to announce Pete Kraehmer, who is celebrating 18 years with Comtel Communications this October, has been promoted to the position of VP of Enterprise Sales. In this new role, Pete will act as a resource on enterprise opportunities and will focus the bulk of his time and energy on managing his base of business while growing additional sales through personally co-selling opportunities in the Managed Service Provider space.  Pete spends his free time cooking playing golf and with his daughters.

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Amy Humphreys Receives Promotion to VP of Agent Enablement & Marketing

Emily May

Comtel and Simplicity VoIP’s Amy Humphreys has been promoted to Vice President of Marketing and Agent Enablement. Her working career has been in the marketing and sales arena for the past 30 years.  Amy will continue to develop tools for agent success and will be the lead contact for agent support for Comtel and Simplicity VoIP.   In addition, Amy will focus efforts on recruiting new sales assets and developing deeper provider relationships. In Amy’s free time she is committed to helping people as a volunteer for non-profit organizations. She also enjoys her time with her family in Virginia Beach.

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The Agent Value Proposition

Amy Humphreys

There are many benefits to working with an agent when looking at telecom, IT and cloud services. When working with an agent, you will get better results, in less time, with less aggravation versus what you would have to do on your own. An agent does the work for you and continues to offer support throughout the entire process. It just makes sense to use an agent who the expertise and specializes in providing telecom solutions and support. 

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8 Questions to Ask When Assessing Telecom Billing

Ben Humphreys

It is estimated that more than 10% of all telecom charges are made in error. As a business owner, you should be on the lookout for these errors to ensure no resources are wasted. While not always nefarious, when it comes to billing, telecom companies benefit financially from your confusion and lack of clarity. Before engaging in a contract or renewing with your provider, it is imperative that you understand the financial aspect of your telecom services.

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Why You Need a Telecom Audit

Amy Humphreys

Did you know that 80% of telecom bills contain errors? When was the last time you looked at your telecom and technology related bills –  really looked? If it has been more than 12 months, then you are most likely being billed incorrectly.

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Your Telecom Technology Just Failed - What to Do Next

Pete Kraehmer

In many ways, your business communication system is the backbone of your business efforts. It's the tool that your employees use to communicate with customers and one another. This is a tool to make their jobs easier and themselves more productive. It's what allows them to work in a variety of settings -  on-site, remotely or even while traveling - depending on the needs of the situation. It's both how you build and maintain relationships with your clients and how you minimize costs while maximizing functionality. 

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