Congratulations Comtel Communications!

Posted by Emily May on Dec 4, 2019 6:15:00 AM

Congratulations are in order! Comtel Communications celebrates 28 years in business with founder, Ben Humphreys, President and CEO of Comtel and Simplicity VoIP, at the helm. A Henrico County-based telecom and technology consulting firm, Comtel consultants help businesses evaluate their communications needs by securing solutions specifically matched to the company’s telecom, technology and security priorities. Comtel provides services for small, medium and enterprise-sized businesses and helps to advance a company’s telecom technology. As a regional Master Agency focusing on the Mid-Atlantic, Comtel also has national and international clients.

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Topics: online security, phone security, Simplicity VoIP, telecom, VoIP, business phones, CEO, comtel communications, Hosted VoIP, small business phones, telecommunications, VoIP Basics, efficiency, telecom audit, agent, onsite, functionality, cost savings, community giving, agent value prop, phone service, communications, client services, IT, business continuity, richmond, digital transformation

Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration

Posted by Emily May on Nov 21, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services

Posted by Emily May on Nov 13, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Posted by Emily May on Nov 8, 2019 7:15:00 AM

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

SimplicityGo-New Mobile App-You Need This!

Posted by Amy Humphreys on Oct 15, 2019 4:09:15 PM

Flexibility is one of the biggest benefits a VoIP phone system offers its users. In this “on the go” world, having the ability to work whenever and wherever allows an employee to stay connected even though they may not in their office at a desk.

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Topics: cell phone, cell phone privacy, Simplicity VoIP, VoIP, apps, business phones, iphone, Simplicity, smartphone, telecommunications, Technology, unified communications, call quality, easy to use, features, employees, millennials, business, client support, mobility, phone service, communications, client services, business continuity, digital transformation

Business Phone Options – What’s best for You?

Posted by Amy Humphreys on Sep 27, 2018 8:02:00 AM

Telephones have been around for one hundred fifty+ years. As technology continues to advance at a rapid pace and we pursue on-the-go lifestyles where we adopt anytime- anywhere business mindset, one could wonder what type of business phones best serve their needs.

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Topics: business phones, small business phones, cloud based

The Most Devastating Effects of Dropped Business Calls

Posted by Pete Kraehmer on Sep 18, 2017 9:01:00 AM

The occasional dropped business call is no big deal, things happen. But if your telecom services and VoIP technology aren't up to date, what should only be a minor issue becomes a big problem before you know it. There are a number of devastating effects of consistently dropped business calls that create big problems for your entire organization. 

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Topics: customer service, VoIP, business phones, disaster recovery, productivity, Collaboration, remote worker

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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