Simplicity VoIP New Feature Highlight: Text to Speech

Posted by Amy Humphreys on Dec 3, 2020 8:00:00 AM

Simplicity VoIP is committed to delivering a full Unified Communications (UC) offering to our customers so that they enjoy the maximum range of benefits from their hosted business phone system.

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Topics: customer service, Simplicity VoIP, unified communications, client services, text to speech, new feature highlight, v14

Larry Sims, promoted to VP of Network Engineering at Simplicity VoIP

Posted by Emily May on Jan 29, 2020 2:25:29 PM

Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”

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Topics: customer service, VoIP, telecommunications, unified communications, employees, netsapiens, client support, ucaas, client services, richmond

Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration

Posted by Emily May on Nov 21, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services

Posted by Emily May on Nov 13, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Posted by Emily May on Nov 8, 2019 7:15:00 AM

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Krissy Hopkins - Client Services Extraordinaire

Posted by Amy Humphreys on Jul 24, 2019 9:07:00 AM

At Simplicity VoIP, one of our differentiators is customer service. Our client’s experiences are very important to us. Our US based team is available clients 24 hours a day for 365 days a year.

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Topics: customer service, Simplicity VoIP, client services

Mike Martin Celebrates 10 Year Anniversary at Comtel Communications & Simplicity VoIP

Posted by Abbey Twining on Aug 2, 2018 1:21:21 PM

At Comtel Communications, we take anniversaries very seriously.  Just as we pride ourselves on long-standing relationships with our client base, we know that this is made possible because of our dedicated and loyal team of employees.  Our employees are family and we look forward to celebrating every year but especially major milestones.

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Topics: customer service

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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