How to Offer 24/7 Support for Customers
Modern customers desire immediate and convenient service. They don’t want to wait long (if at all),...
Modern customers desire immediate and convenient service. They don’t want to wait long (if at all),...
Customer service managers are always looking for better ways to streamline, manage, and improve...
Many businesses no longer buy into the belief that all calls must be answered and handled by a live...
In the past year, customer experience finally overtook price and product as the key brand...
In any industry, customer service is one of the most vital components of any business. VoIP,...
Simplicity VoIP is committed to delivering a full Unified Communications (UC) offering to our...
Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he...