Simplicity VoIP is committed to delivering a full Unified Communications (UC) offering to our customers so that they enjoy the maximum range of benefits from their hosted business phone system.
Simplicity VoIP New Feature Highlight: Text to Speech
Topics: customer service, Simplicity VoIP, unified communications, client services, text to speech, new feature highlight, v14
Larry Sims, promoted to VP of Network Engineering at Simplicity VoIP
Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”
Topics: customer service, VoIP, telecommunications, unified communications, employees, netsapiens, client support, ucaas, client services, richmond
Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration
Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go. Collaboration is key to drive productivity, efficiencies and profitability.
Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT
Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services
Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go. Collaboration is key to drive productivity, efficiencies and profitability.
Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT
Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility
Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!
Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go. Collaboration is key to drive productivity, efficiencies and profitability.
Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT
Krissy Hopkins - Client Services Extraordinaire
At Simplicity VoIP, one of our differentiators is customer service. Our client’s experiences are very important to us. Our US based team is available clients 24 hours a day for 365 days a year.
Topics: customer service, Simplicity VoIP, client services
Mike Martin Celebrates 10 Year Anniversary at Comtel Communications & Simplicity VoIP
At Comtel Communications, we take anniversaries very seriously. Just as we pride ourselves on long-standing relationships with our client base, we know that this is made possible because of our dedicated and loyal team of employees. Our employees are family and we look forward to celebrating every year but especially major milestones.
Topics: customer service