These days, a common offering through VoIP solution providers is access to a softphone. But what is this? Is it a special piece of hardware? How does it work? Read on for some answers to these questions as well as common benefits of softphone adoption.
SimplicityWeb Softphone Application - a Remote Work Essential
Topics: Simplicity VoIP, VoIP, smartphone, unified communications, easy to use, functionality
Simplicity VoIP: 2019 New Features Review
Since its founding in 2012, Simplicity VoIP has continuously enhanced their platform to drive a true Unified Communications (UC) experience.
Topics: Simplicity VoIP, telecom, VoIP, unified communications, functionality, voip features, ucaas, communications
Congratulations Comtel Communications!
Congratulations are in order! Comtel Communications celebrates 28 years in business with founder, Ben Humphreys, President and CEO of Comtel and Simplicity VoIP, at the helm. A Henrico County-based telecom and technology consulting firm, Comtel consultants help businesses evaluate their communications needs by securing solutions specifically matched to the company’s telecom, technology and security priorities. Comtel provides services for small, medium and enterprise-sized businesses and helps to advance a company’s telecom technology. As a regional Master Agency focusing on the Mid-Atlantic, Comtel also has national and international clients.
Topics: online security, phone security, Simplicity VoIP, telecom, VoIP, business phones, CEO, comtel communications, Hosted VoIP, small business phones, telecommunications, VoIP Basics, efficiency, telecom audit, agent, onsite, functionality, cost savings, community giving, agent value prop, phone service, communications, client services, IT, business continuity, richmond, digital transformation
Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration
Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go. Collaboration is key to drive productivity, efficiencies and profitability.
Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT
Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services
Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go. Collaboration is key to drive productivity, efficiencies and profitability.
Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT
Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility
Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!
Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go. Collaboration is key to drive productivity, efficiencies and profitability.
Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT
The Real-Life Cost of Cyber Attacks
Cyber attacks on small businesses are a common occurrence. While smaller organizations often lull themselves into thinking cybercriminals aren’t interested in them, reality is quite different. It’s true the biggest headline-grabbing hacks typically involve large companies, but anyone could be a target. Hackers don’t discriminate by size. Skim the slides, it'll take just take a minute. It's eye opening to realize our vulnerability each day.
-Special Thanks to Comcast Business SecurityEdge
Topics: comtel communications, unified communications, reliable, partner, security, functionality, support, client support, SD-WAN, communications, client services, partnership