Congratulations Comtel Communications!

Posted by Emily May on Dec 4, 2019 6:15:00 AM

Congratulations are in order! Comtel Communications celebrates 28 years in business with founder, Ben Humphreys, President and CEO of Comtel and Simplicity VoIP, at the helm. A Henrico County-based telecom and technology consulting firm, Comtel consultants help businesses evaluate their communications needs by securing solutions specifically matched to the company’s telecom, technology and security priorities. Comtel provides services for small, medium and enterprise-sized businesses and helps to advance a company’s telecom technology. As a regional Master Agency focusing on the Mid-Atlantic, Comtel also has national and international clients.

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Topics: online security, phone security, Simplicity VoIP, telecom, VoIP, business phones, CEO, comtel communications, Hosted VoIP, small business phones, telecommunications, VoIP Basics, efficiency, telecom audit, agent, onsite, functionality, cost savings, community giving, agent value prop, phone service, communications, client services, IT, business continuity, richmond, digital transformation

Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration

Posted by Emily May on Nov 21, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services

Posted by Emily May on Nov 13, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Posted by Emily May on Nov 8, 2019 7:15:00 AM

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Hosted VoIP & UCaaS

Posted by Amy Humphreys on May 15, 2018 7:55:00 AM

What is Hosted VoIP & UCaaS?

This category goes by many names. The most popular seem to be Hosted VoIP (Voice over Internet Protocol) and now UCaaS (Unified Communications as a Service). Hosted VoIP is a cloud solution in which the service provider manages all VoIP equipment, servers (PBX), and services

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Topics: VoIP, Hosted VoIP, ucaas

Your Ultimate VoIP Provider Checklist

Posted by Amy Humphreys on Feb 13, 2018 8:00:00 AM

Congratulations! You have decided to join the other 1 billion VoIP users worldwide. Now you have the challenging task of figuring out which of numerous VoIP providers in the marketplace is the right one for your business.

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Topics: VoIP, Hosted VoIP, providers

Is VoIP Secure?

Posted by Michael Martin on Dec 12, 2017 8:00:00 AM

Data breaches are in the news every day. When large businesses like Equifax, Target, and Uber are being infiltrated, it is hard to be confident that the technology that you use is secure and that your information is safe.

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Topics: Hosted VoIP, security, cloud based

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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