CCaaS in a Post-COVID World

Posted by Amy Humphreys on May 5, 2021 8:00:00 AM
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Topics: Remote Working, cloud based services, CCaaS, call centers, cloud based system

COVID-19 Increases Hacking Risks to WFH Employees

Posted by Amy Humphreys on Mar 24, 2021 8:00:00 AM

By now, everyone is aware that COVID-19 caused an unprecedented increase in working from home, with about half of the American workforce still working remotely a year after the pandemic began. These conditions have made it easier than ever for hackers to successfully gather your information, with the FBI receiving almost twice as many reports of internet crime than in a typical year.

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Topics: internet security, password security, security, cybercrime, Remote Working, COVID-19, tips and tricks

Technology Trends to Watch in 2021

Posted by Amy Humphreys on Feb 3, 2021 8:00:00 AM

Due to the coronavirus pandemic, numerous companies have had to adjust their business models. At Simplicity VoIP, we are noting some of the predicted technological trends of 2021, many of which relate to changes the pandemic has caused.  

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Topics: cloud technology, the cloud, Remote Working, video conferencing, COVID-19

Keeping Remote Workers Motivated

Posted by Amy Humphreys on Jan 27, 2021 8:00:00 AM

With many companies nearing a year of remote working, a lot of employees are experiencing burnout from all of the virtual happy hours, video conferences, and other forms of digital connection popularized last spring. With these tactics no longer working the way they did months ago, supervisors must start creating new inventive ways to engage their employees in the virtual workforce. Read on for some interesting ideas to motivate your remote employees!

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Topics: Remote Working, Simplicity Collab, virtual meetings, tips, COLLAB, employee engagement, tips and tricks, battling burnout

Simplicity VoIP New Feature Highlight: COLLAB

Posted by Amy Humphreys on Jan 20, 2021 8:00:00 AM

As the first month of the new year draws to a close, the Simplicity team is excited to highlight the features of the new Simplicity COLLAB platform. As the workforce continues on this virtual trajectory, Simplicity is here to guide you in these times of a new normal. With the need for online collaboration at its peak, with the v41 upgrade, Simplicity is making strides in the world of video conferencing. 

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Topics: features, client services, Remote Working, Remote Work Resources, v41, New Features v41, virtual meetings, new features highlight, COLLAB

In Case You Missed It: Simplicity’s Most Popular Blogs of 2020

Posted by Amy Humphreys on Jan 6, 2021 8:00:00 AM

The past year has been a challenging one, and has brought unprecedented changes to many companies. Simplicity VoIP would like to take the opportunity to reflect on the year with a countdown of our most popular blogs of 2020. Check out the list below for the top 3 emerging blog themes of the year, and be sure to follow the links to read the blogs that you may have missed!

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Topics: cyber security, features, employees, client support, client services, Remote Working, Remote Work Resources, v41, year in review, our team, team members

Gifts For Techies: Work From Home Edition

Posted by Amy Humphreys on Dec 16, 2020 8:00:00 AM

This year, we all have spent more time at home than ever before. This can make purchasing useful holiday gifts a daunting task, as many people do not have the opportunity to use traditional gifts such as gift cards to restaurants or a nice fashion accessory. This year, consider some of these options for your “techie” who is working from home!

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Topics: cell phone, Remote Working, tips, gift guides, techie gifts

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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