VoIP Myths Debunked
Thanks to the pandemic, business leaders have had many conversations about processes, services, and tools that would not only benefit their customers but also serve their employees. Seamless...
Simplicity Blogs and News
The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature
Black History Month: Celebrating Telecom's Greatest Innovators
February is Black History Month, and Simplicity VoIP would like to highlight five significant...
9 Ways VoIP Empowers Sales Teams
Excellent communication is an absolute necessity when it comes to successful sales. If your sales...
How to Create a Communications Plan to Benefit Your Business
For any business, having a communications plan is essential. However, far too often, business...
Best VoIP Features for Small Businesses
Voice over Internet Protocol (VoIP) continues to support small businesses in their growth; more and...
Simplicity VoIP Welcomes Samy Abuswai
Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, is pleased to welcome Samy...
Cold Calling: Best Practices to Stay Competitive
Cold calling is still a commonly used practice for outbound sales. It can offer your business a...
How a VoIP System Can Enhance Marketing Strategies
Once an untested technology, VoIP has been rising in popularity over the years. Today, it’s a...
Porting Landlines to a VoIP System
Modern companies and even individuals are beginning to see and understand the benefits of switching...
Future of Call Centers: AI/Sentiment Analysis and Call Transcription
Contact centers are a critical part of the customer experience. They have been integrating more...