5 Virtual Team Building Activities
While working remotely has its perks, it can be challenging to find a sense of community among your colleagues, connect with them, or work together as a team at times. Many aspects of remote work and...
Simplicity Blogs and News
The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature
10 Benefits of Online Fax Services for Small Businesses
Many businesses, no matter the size, have begun switching traditional processes to virtual or...
Customer Service is Key for Finding the Right VoIP Provider
In any industry, customer service is one of the most vital components of any business. VoIP,...
Improving Communication in the Workplace with VoIP
There are many advantages and communication-related benefits as well as opportunities for your team...
Migration to the Cloud – What, Why and How to get Started
Businesses and enterprise executives are seriously evaluating the possibilities of moving some or...
Value of Texting for Businesses
For 38% of Americans, their cell phone is the most important thing they own, according to an SMS...
Top 10 Benefits of VoIP
There are various benefits of adopting a VoIP system over traditional ones. Many companies are...
VoIP Headsets: Types and Benefits
VoIP is booming! Most businesses have finally switched from traditional landlines to modern VoIP...
How Automatic Call Distribution (ACD) Enhances Customer Service
Unfortunately, almost every customer has at least one negative experience with customer service and...
Top 6 Call Tracking Metrics
Inbound calls are the best source of leads over any other channel. They are the source of the...