Simplicity Blogs and News

The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature

How a VoIP System Can Enhance Marketing Strategies

February 10, 2022

Once an untested technology, VoIP has been rising in popularity over the years. Today, it’s a staple for business communication.

So what makes VoIP such a better alternative to a conventional...

February 8, 2022

Modern companies and even individuals are beginning to see and understand the benefits of switching...

February 3, 2022

Contact centers are a critical part of the customer experience. They have been integrating more...

February 1, 2022

Many businesses no longer buy into the belief that all calls must be answered and handled by a live...

January 27, 2022

Copper telephone lines that enable POTS (Plain Old Telephone Service) were once the epitome of...

January 19, 2022

After the surge in remote work from 2020, many of us have become pretty acquainted with Voice Over...

January 11, 2022

With 2021 in the past and 2022 in the early days, it is time to look ahead at what we can expect...

January 7, 2022

Every telephone user has experienced a robocall because they thought it was a legit phone number....

January 5, 2022

In layman’s terms, sales enablement is the process of giving your sales and customer support teams...

January 4, 2022

Since August 2019, the Federal Communications Commission (FCC) has enacted several new rules to...