Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Posted by Emily May on Nov 8, 2019 7:15:00 AM

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

SimplicityGo-New Mobile App-You Need This!

Posted by Amy Humphreys on Oct 15, 2019 4:09:15 PM

Flexibility is one of the biggest benefits a VoIP phone system offers its users. In this “on the go” world, having the ability to work whenever and wherever allows an employee to stay connected even though they may not in their office at a desk.

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Topics: cell phone, cell phone privacy, Simplicity VoIP, VoIP, apps, business phones, iphone, Simplicity, smartphone, telecommunications, Technology, unified communications, call quality, easy to use, features, employees, millennials, business, client support, mobility, phone service, communications, client services, business continuity, digital transformation

Simplicity VoIP Welcomes Chad Fugett to Sales Team

Posted by Emily May on Oct 1, 2019 3:33:21 PM

Chad Fugett, a Richmond native, has joined the Simplicity VoIP team as Account Executive in charge of direct sales for small, medium and enterprise businesses.  He comes to us from Konica Minolta Business Solutions USA, where, he was an outside sales representative primarily focused on the legal vertical.  Based out of Simplicity’s headquarters in Richmond, VA, Chad will be covering the Mid- Atlantic region.  With years of experience in offering technology-based solutions, including hardware, software, VoIP, MFP’s, IT and ECM, Chad’s consulting expertise supports clients’ prioritization of business goals and use of their business phone to improve efficiencies. In his free time, Chad enjoys surfing, skiing, fishing and playing music. We are pleased to have Chad onboard. 

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Topics: Simplicity VoIP, Simplicity, telecommunications, sales, agent, experience, phone service, richmond

Channel Vision Magazine Q & A with Simplicity VoIP's Amy Humphreys

Posted by Emily May on Sep 17, 2019 1:50:23 PM

-By Gerald Baldino

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Topics: VoIP, Simplicity, phone service, communications, business continuity, partnership

Communicate Your Holiday Hours - Summer

Posted by Amy Humphreys on May 17, 2018 8:00:00 AM

Summer is finally here which means vacation and long weekends. Don't forget to get you and your business ready to communicate office hours. Communicating availability can save many frustrations - Is your business ready?

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Topics: Simplicity, business

Simplicity VoIP Selects QTS to Host New VoIP Platform

Posted by Amy Humphreys on Dec 7, 2017 8:46:26 AM

For Immediate Release on: December 7, 2017

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Topics: VoIP, Hosted VoIP, Simplicity, partner, netsapiens, QTS

Communicate Your Holiday Hours

Posted by Amy Humphreys on Nov 16, 2017 8:00:00 AM

It’s that time of year when everything seems to fly by, and we are all feeling the pressures of the holiday hustle and bustle. Clearly communicating when your business will be open and when your staff will be working saves a lot of frustration. Is your business ready?

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Topics: Simplicity, business

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.


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