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Krissy Hopkins - Client Services Extraordinaire

Amy Humphreys

At Simplicity VoIP, one of our differentiators is customer service. Our client’s experiences are very important to us. Our US based team is available clients 24 hours a day for 365 days a year.

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Celebrating 20 Years at Comtel - A Milestone with Denis O’Donovan

Abbey Twining

As part of our ongoing series highlighting the talented members who make up our Comtel and Simplicity VoIP family, we sat down with Denis O’Donovan as he celebrated his 20th anniversary with our company.

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Third Year in a Row! Simplicity VoIP recognized on Generosity, Inc. List

Amy Humphreys

On March 25, 2019, Richmond BizSense released its annual Generosity Inc. list recognizing philanthropic companies around the Richmond area. For the third year in a row, Simplicity VoIP (Comtel Managed Solutions) was acknowledged for its contributions and investments in the local community. Ranking 34th for 2018 giving, Simplicity reported an increase in giving over the prior year.

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Simplicity VoIP Offers Internship to Virginia Tech Undergraduate

Abbey Twining

R. Frank Vasquez III selected as a summer intern Richmond, VA Simplicity VoIP, a hosted VoIP (Voice over Internet Protocol) and cloud services provider, has selected R. Frank Vasquez III (Tres) as it’s 2018 summer intern.

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Simplicity VoIP adds Professional Audio Services to Offering

Amy Humphreys

Locally-based On Hold Marketing chosen to become audio recording provider

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Jim Brooker – A Telecom Veteran and Trusted Advisor

Abbey Twining

As part of our ongoing series highlighting members of the Comtel and Simplicity VoIP team, we sat down with Jim Brooker this month. He has been affiliated with Comtel since it’s founding and actively working with Comtel Communications for the past 12 years. Jim is an important representative of our companies and for this blog post, we wanted to shine the spotlight on him and hear his perspectives about this ever-evolving industry first hand.

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Simplicity VoIP recognized on Generosity, Inc. List for 2nd Year

Amy Humphreys

On April 10, 2018, Richmond BizSense released its annual “2018 Generosity, Inc.” list recognizing philanthropic companies in the Richmond area. For the second year in a row, Comtel Managed Solutions, d.b.a. Simplicity VoIP was acknowledged for its contributions and investments in the local community. Out of 45 companies acknowledged, Simplicity was ranked 26 for 2017 giving - six spots higher than the prior year’s report. 

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Pete Kraehmer: Sales Rockstar

Amy Humphreys

During the month of March, we had a chance to sit down with Pete Kraehmer. He is well known and respected by many providers and partners in the channel, as well the customer base that he serves.

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Lenada Crabb – Simplicity VoIP’s Client Services Star

Abbey Twining

At Simplicity VoIP, customer support delivery is one of our key differentiators and an area that we pride ourselves on. We value our clients and our top priority is to assure their phone system installation is smooth and hassle-free. Another priority is to be there for our customers in real-time if they have a VoIP service issues. These priorities would be impossible to attain without our Client Services team members. Lenada Crabb is part of our team as the Client Services Project Manager. She is a key component in delivering excellence prior to, during and after the installation.

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26 Years and Counting...

Abbey Twining

This month, we sat down with Ben Humphreys, the President and CEO of Comtel Communications and Simplicity VoIP to reflect on the telecommunications business over the past 26 years.

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