Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Posted by Emily May on Nov 8, 2019 7:15:00 AM

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

SimplicityGo-New Mobile App-You Need This!

Posted by Amy Humphreys on Oct 15, 2019 4:09:15 PM

Flexibility is one of the biggest benefits a VoIP phone system offers its users. In this “on the go” world, having the ability to work whenever and wherever allows an employee to stay connected even though they may not in their office at a desk.

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Topics: cell phone, cell phone privacy, Simplicity VoIP, VoIP, apps, business phones, iphone, Simplicity, smartphone, telecommunications, Technology, unified communications, call quality, easy to use, features, employees, millennials, business, client support, mobility, phone service, communications, client services, business continuity, digital transformation

Simplicity VoIP & Comtel Communications Welcomes Emily May as Marketing Manager

Posted by Amy Humphreys on Oct 2, 2019 9:24:00 AM

Emily May has joined the Simplicity VoIP and Comtel team as Marketing Manager.  After 12 years of living in the Northern Neck, Emily and her husband recently moved back to Richmond.  Previously she was the Communications Manager/Marketing Specialist at Rappanannock Westminster Canterbury in Irvington, VA.  Her years of experience in marketing, digital design and communications keep Emily on the cutting edge of the marketing profession.  Emily will provide marketing and overlay support for client services, IT and telecom technicians, sales agents along with company branding.  She and her husband, David, have two boys, a large dog, two cats and enjoys spending time with family and being outdoors.

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Topics: Simplicity VoIP, comtel communications, support, business, client support, phone service, client services, richmond

Simplicity VoIP Welcomes Chad Fugett to Sales Team

Posted by Emily May on Oct 1, 2019 3:33:21 PM

Chad Fugett, a Richmond native, has joined the Simplicity VoIP team as Account Executive in charge of direct sales for small, medium and enterprise businesses.  He comes to us from Konica Minolta Business Solutions USA, where, he was an outside sales representative primarily focused on the legal vertical.  Based out of Simplicity’s headquarters in Richmond, VA, Chad will be covering the Mid- Atlantic region.  With years of experience in offering technology-based solutions, including hardware, software, VoIP, MFP’s, IT and ECM, Chad’s consulting expertise supports clients’ prioritization of business goals and use of their business phone to improve efficiencies. In his free time, Chad enjoys surfing, skiing, fishing and playing music. We are pleased to have Chad onboard. 

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Topics: Simplicity VoIP, Simplicity, telecommunications, sales, agent, experience, phone service, richmond

Krissy Hopkins - Client Services Extraordinaire

Posted by Amy Humphreys on Jul 24, 2019 9:07:00 AM

At Simplicity VoIP, one of our differentiators is customer service. Our client’s experiences are very important to us. Our US based team is available clients 24 hours a day for 365 days a year.

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Topics: customer service, Simplicity VoIP, client services

Celebrating 20 Years at Comtel - A Milestone with Denis O’Donovan

Posted by Abbey Twining on May 16, 2019 10:07:00 AM

As part of our ongoing series highlighting the talented members who make up our Comtel and Simplicity VoIP family, we sat down with Denis O’Donovan as he celebrated his 20th anniversary with our company.

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Topics: Simplicity VoIP, comtel communications

Third Year in a Row! Simplicity VoIP recognized on Generosity, Inc. List

Posted by Amy Humphreys on Apr 10, 2019 9:39:00 AM

On March 25, 2019, Richmond BizSense released its annual Generosity Inc. list recognizing philanthropic companies around the Richmond area. For the third year in a row, Simplicity VoIP (Comtel Managed Solutions) was acknowledged for its contributions and investments in the local community. Ranking 34th for 2018 giving, Simplicity reported an increase in giving over the prior year.

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Topics: Simplicity VoIP, charity, richmond

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.


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