Locally-based On Hold Marketing chosen to become audio recording provider

As part of our ongoing series highlighting members of the Comtel and Simplicity VoIP team, we sat down with Jim Brooker this month. He has been affiliated with Comtel since it’s founding and actively working with Comtel Communications for the past 12 years. Jim is an important representative of our companies and for this blog post, we wanted to shine the spotlight on him and hear his perspectives about this ever-evolving industry first hand.

On April 10, 2018, Richmond BizSense released its annual “2018 Generosity, Inc.” list recognizing philanthropic companies in the Richmond area. For the second year in a row, Comtel Managed Solutions, d.b.a. Simplicity VoIP was acknowledged for its contributions and investments in the local community. Out of 45 companies acknowledged, Simplicity was ranked 26 for 2017 giving - six spots higher than the prior year’s report. 

During the month of March, we had a chance to sit down with Pete Kraehmer. He is well known and respected by many providers and partners in the channel, as well the customer base that he serves.

At Simplicity VoIP, customer support delivery is one of our key differentiators and an area that we pride ourselves on. We value our clients and our top priority is to assure their phone system installation is smooth and hassle-free. Another priority is to be there for our customers in real-time if they have a VoIP service issues. These priorities would be impossible to attain without our Client Services team members. Lenada Crabb is part of our team as the Client Services Project Manager. She is a key component in delivering excellence prior to, during and after the installation.

This month, we sat down with Ben Humphreys, the President and CEO of Comtel Communications and Simplicity VoIP to reflect on the telecommunications business over the past 26 years.

After the festivities of Thanksgiving, the hustle and bustle of Black Friday and Cyber-Monday’s shopping, Tuesday, November 28th is a time to slow down and participate in a new holiday – Giving Tuesday. In 2012, Giving Tuesday was created by the 92nd Y and the United Nations Foundation to combat the ever-growing rush of holiday shopping that has begun to eat away at the original concept of the holiday season.