Is VoIP Right for Your Company's Communications

Posted by Emily May on Dec 12, 2019 9:45:00 AM

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Topics: phone security, Simplicity VoIP, VoIP, Hosted VoIP, Simplicity, telecommunications, Technology, Onsite assessment, VoIP Basics, onsite support, unified communications, telecom audit, cost effective, scalable, reliable, easy to use, partner, moving, voip features, phone service, communications, client services

5 Ways VoIP Systems Can Save Your Business Money

Posted by Pete Kraehmer on Dec 10, 2019 9:45:00 AM

First, what is VOIP? It’s very simple. VOIP is an acronym for Voice Over Internet Protocol, which means that you use the Internet for phone calls, rather than a telephone line. This eliminates the need for carrier phone lines. Because of this, you could connect distant and remote offices and workers, no matter where they are located, efficiently and affordably.  So for the real question, how can this system save your company money?

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Topics: Simplicity VoIP, telecom, VoIP, #internet, Simplicity, call quality, cost effective, remote worker, secure, easy to use, security, profitability, cost savings, financial benefit, voip features, mobility, phone service, communications, digital transformation

Congratulations Comtel Communications!

Posted by Emily May on Dec 4, 2019 6:15:00 AM

Congratulations are in order! Comtel Communications celebrates 28 years in business with founder, Ben Humphreys, President and CEO of Comtel and Simplicity VoIP, at the helm. A Henrico County-based telecom and technology consulting firm, Comtel consultants help businesses evaluate their communications needs by securing solutions specifically matched to the company’s telecom, technology and security priorities. Comtel provides services for small, medium and enterprise-sized businesses and helps to advance a company’s telecom technology. As a regional Master Agency focusing on the Mid-Atlantic, Comtel also has national and international clients.

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Topics: online security, phone security, Simplicity VoIP, telecom, VoIP, business phones, CEO, comtel communications, Hosted VoIP, small business phones, telecommunications, VoIP Basics, efficiency, telecom audit, agent, onsite, functionality, cost savings, community giving, agent value prop, phone service, communications, client services, IT, business continuity, richmond, digital transformation

Black Friday & Cyber Monday Fraud Alerts for Online Shoppers!

Posted by Emily May on Nov 27, 2019 11:29:26 AM

Watch out online shoppers! Black Friday and Cyber Monday are the busiest on-line shopping days of the year and the bad guys are planning to get rich with YOUR MONEY!  Don’t let the excitement of the season distract you from being vigilant.

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Topics: credit card security, online security, password manager, privacy risks, protect your privacy, Simplicity VoIP, #trolls, cyber security, #cybersecurity, identity theft, internet security, password management, password protection, password security, #passwords, protect identity, protect your identity, Simplicity, protection, millennials, password, support, cybercrime, phishing

Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration

Posted by Emily May on Nov 21, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services

Posted by Emily May on Nov 13, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Posted by Emily May on Nov 8, 2019 7:15:00 AM

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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