What Does a SIP Trunk Provider Do? A Beginner-Friendly Explanation
You don’t need to overhaul your phone system to bring it into 2026, just how it connects to the outside world.
Simplicity Blogs and News
The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature
Why Small Business VoIP Levels the Playing Field with Larger Companies
You do everything right. The team’s on it. The service is great. Customers rave about you once...
VoIP for Business Explained: Supporting Modern Workforces
It’s 9:00 a.m. on Monday. One team member is dialing in from a home office, another is on the road...
7 Business VoIP Features To Improve Your CX
It’s easy to overlook the phone system in a world full of live chat, email, and customer portals....
What Is a Hosted Phone System & How Does It Work?
There’s a traditional PBX box in the closet that no one wants to touch. It overheats in the summer,...
Is a VoIP Phone System Right for Your Business? Benefits, Costs, and Use Cases
Your phone system shouldn't feel like a tax on doing business.
POTS in a Box: The Best Year-End Upgrade for Aging Systems
The end of the year has a way of revealing what’s working and what’s barely hanging on. For many...
Improve Holiday Productivity with Business Chat and SMS Tools
Most companies enter December already juggling a lot. Deadlines tighten. Customers ask more...
Why Call Center VoIP Is Critical During the Holiday Season
On a normal day, 73 percent of customers say they’ll switch to a competitor after just one bad...
Giving Thanks for Business SMS: Simplifying Communication for Teams and Customers with SMSPlus
This time of year, life runs on text messages.