7 Business VoIP Features To Improve Your CX
It’s easy to overlook the phone system in a world full of live chat, email, and customer portals. Here’s the truth, though: when something matters, people still want to talk to a real person.
Simplicity Blogs and News
The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature
What Is a Hosted Phone System & How Does It Work?
There’s a traditional PBX box in the closet that no one wants to touch. It overheats in the summer,...
Is a VoIP Phone System Right for Your Business? Benefits, Costs, and Use Cases
Your phone system shouldn't feel like a tax on doing business.
POTS in a Box: The Best Year-End Upgrade for Aging Systems
The end of the year has a way of revealing what’s working and what’s barely hanging on. For many...
Improve Holiday Productivity with Business Chat and SMS Tools
Most companies enter December already juggling a lot. Deadlines tighten. Customers ask more...
Why Call Center VoIP Is Critical During the Holiday Season
On a normal day, 73 percent of customers say they’ll switch to a competitor after just one bad...
Giving Thanks for Business SMS: Simplifying Communication for Teams and Customers with SMSPlus
This time of year, life runs on text messages.
Top VoIP Features That Boost Business Communication
Darling, let us be honest with ourselves. Traditional phone systems are relics of a drearier age:...
How Cloud Phone Services Prevent Downtime
There are plenty of things that go bump in the night, but for most businesses, the real fright...
Wireless Backup Solutions: Prevent Downtime and Protect Your Operations
Imagine your normal workday. The phones are ringing, the registers are busy, and your team is...