Cloud-based based phone systems have many benefits including flexibility, feature-rich functionality, the ability to make changes in minutes, and support of business continuity should the need arise to shift from the traditional workplace. Literally, employees can work any-time, any-where.

During the past three weeks, the country’s typical business day and the way we work has been turned upside down. We are all trying to keep valued employees and clients safe and healthy.

While the country and the world are trying to work together to manage through the current COVID-19 situation, the reality is that cybercriminals are ramping up. Phishing emails and scams are on the rise. 

If you are now working remotely, due to the current COVID-19 situation, it is important to be aware, vigilant, and maintain a high standard of cyber security.

Simplicity VoIP is pleased to release an on-line Knowledge Base tool to complement our service for clients who want a “self-help” source for FAQ, directions and troubleshooting solutions on various VoIP related topics.

When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

Simplicity VoIP announces an expansion of the Client Services team with the addition of three new members to support its delivery of exceptional service to their clients.