The Simplicity VoIP blog is our resource to you for VoIP and Telecom News, Events, and Literature
IVR menus have long held a poor reputation. Many customers become aggravated and choose to speak with a live representative rather than deal with poorly designed menus. Poorly designed menus can stem...
Every year, the world becomes more technologically advanced than the year before. After 2020, the...
RICHMOND, VA - [September 27, 2021] - Simplicity VoIP, a leading provider of UCaaS solutions, has...
While 2020 was a hectic year, it was also a time of many milestones for Simplicity VoIP. This...
Many organizations are hesitant to make the switch from traditional communications systems to new,...
Just like with lots of other technological advancements in our world, your business’s VoIP network...
Voice over Internet Protocol (VoIP) has already changed traditional communications systems by...
Contact centers have gone through many changes over the past decade. They have evolved from a...
Your communication system is vital to your business, so excellent service is absolutely critical....
Chances are if you are reading this right now, you’ve noticed that Simplicity VoIP has a brand new...
